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Amazon Connect pricing

Verified 2026-10-01 · 60 sources · tier 2

Also known as amazon-connect-cost, connect-customer-pricing.

Amazon Connect is billed pay-as-you-go with no minimum fees and no long-term contracts 41. AWS states that Amazon Connect pricing may vary by region, communication type and third-party provider, so the published headline rates are not universal 44.

Editions: Connect Customer and Customer Basic

All new Amazon Connect instances are created as Connect Customer instances 40. An administrator can switch a Connect Customer instance to Customer Basic by choosing Disable on the instance's Connect Customer page in the AWS console 47. AWS warns that switching to Customer Basic while flows use Connect Customer-only features can cause runtime errors 11.

The following features are available only in Connect Customer, not in Customer Basic 26:

Email conversational analytics. 26
Self-service and AI agent performance evaluations. 26
Flow designer analytics. 26
Custom metrics. 26
Customer-first callbacks. 26

Connect Customer includes conversational analytics, performance evaluations, forecasting and agent scheduling, and real-time agent assistance as part of the service rather than as separately licensed add-ons 23. AWS announced this next generation of Amazon Connect, which includes unlimited use of AI capabilities, on March 18, 2025 50.

Channel rates

Channel	Connect Customer	Customer Basic
Voice	$0.038 per minute, with standard telephony charges billed on top 29	$0.018 per minute, plus telephony 15
Chat	$0.010 per message sent or received 21	$0.004 per message 5
SMS, WhatsApp, Apple Messages	$0.014 per message sent or received, before any channel delivery fees 25	$0.010 per message, with SMS and WhatsApp delivery charges added separately 9
Email	$0.080 per email sent or received 22	$0.05 per email, plus a small per-email delivery fee 6

Customer Basic tasks are priced at $0.04 per task 12. That rate covers tasks created by API, by agents, through connectors or by flows, as well as agent-initiated task transfers 12.

How voice charges are built

A Connect Customer voice call carries 2 charges: the voice service charge and a separate communication (telephony) service charge 59. Amazon Connect voice usage is charged for the whole active call duration, including time in a flow, time in queue and time connected to an agent 58.

The Connect Customer voice service charge includes the following 28:

Amazon Polly generative text-to-speech. 28
Customer-first callbacks. 28
Estimated wait time. 28
Amazon Nova Sonic. 28
Third-party STT and TTS model configuration. 28

Amazon Lex requests are included in Connect Customer pricing when they originate from the Connect Customer instance 24.

Amazon Connect in-app and web calling audio is charged at $0.010 per minute in addition to the voice service charge 36. An Amazon Connect external voice connector costs $100 per connector per day 33.

Telephony and phone numbers

Amazon Connect phone numbers are charged at a per-day rate and are offered in more than 100 countries 42. This per-day charging applies to DID, toll-free, shared cost and UIFN numbers 42.

The documented US rates are as follows 52 53 54:

A US DID phone number costs $0.030 per day 52.
Inbound calls to a US DID number carry a telephony charge of $0.0022 per minute in addition to the voice service charge 53.
Outbound calls to US destinations carry a telephony charge of $0.0048 per minute in addition to the voice service charge 54.

AWS documents that US toll-free numbers in Amazon Connect cost more than DID numbers because they are registered with Somos and routed across multiple carriers for redundancy 49.

Releasing a claimed phone number from an Amazon Connect instance stops its charges 46. AWS advises releasing all numbers before closing an account so that stray calls do not incur charges 46. A number released with the ReleasePhoneNumber API enters a cooldown of up to 180 days during which it is not billed 45.

AI agents and charges outside the Connect rates

Some AI agent costs are billed outside the Connect Customer rates 3 16 37:

AI agents in Amazon Connect that use Amazon Bedrock AgentCore Gateway incur AgentCore Gateway costs outside the Connect Customer rates 3. Examples include Bedrock agents and third-party agents reached over MCP 3.
AI agents that use Amazon Bedrock Knowledge Bases incur Knowledge Base costs outside the Connect Customer rates 16.
Using a customer managed AWS KMS key to encrypt an Amazon Connect AI agent domain incurs AWS KMS charges 37.

Using Amazon Connect AI agents on voice calls requires real-time conversational analytics to be enabled in the flow 56.

Connect Customer collaboration with a third-party AI agent is charged as follows 1 2:

Over text, it costs $0.001 per agent-to-agent message 1.
Over bidirectional voice, it costs $0.01 per minute on top of the voice rate 2.

Other metered features

Connect Customer live sync is charged at $0.01 per minute of use on top of channel rates 38. A free trial runs through November 30, 2026, and live sync usage is metered at $0 during the trial 38.

The following features also carry their own charges 17 18 43:

Outbound campaigns carry a processing fee of $0.005 per contact attempt across channels, on top of channel usage 17.
Amazon Connect Cases is priced at $0.12 per case created 18.
Customer Profiles are free when they contain only Connect data 43.
Customer Profiles that contain imported data cost $0.005 per profile utilized per day 43.

Amazon Connect Voice ID stopped accepting new customers on May 20, 2025 and reached end of support on May 20, 2026, so its $0.025 per transaction rate no longer applies to new spend 60.

Customer Basic add-on rates

On Customer Basic, the following add-ons are billed separately 14 7 8 4 10:

Voice conversational analytics is billed at $0.015 per minute for the first 5 million minutes and $0.0125 per minute beyond that 14.
Contact Lens performance evaluation costs $12 per agent evaluated per month 7.
Forecasting and scheduling costs $27 per billable agent per month 8. Billable agents include those who receive a schedule and those handling contacts in a queue with a published forecast 8.
AI agent assistance is billed at $0.008 per voice minute, $0.0015 per chat or messaging message and $0.02 per inbound email, on top of channel charges 4.
Screen recording costs $0.006 per recorded minute 10. Concurrent contacts on 1 agent are billed on wall-clock recording time 10.

The AWS Free Tier for Amazon Connect includes the following 35:

100,000 voice minutes per month of conversational analytics for the first 2 months. 35
A 30-day performance evaluation trial. 35
A 90-day forecasting trial. 35

Worked examples and estimating

AWS publishes 3 worked examples 32 30 31:

A Connect Customer call with 3 minutes in queue, 2 minutes with an agent and a 5-minute outbound transfer on a US DID totals $0.456 before taxes and surcharges 32.
A monthly example for a 75-agent Connect Customer centre with 100,000 voice minutes, 50,000 chat messages and 20,000 SMS totals $4,800.90 before taxes, fees and SMS delivery charges 30.
A Customer Basic example of a 7-minute inbound call to a US DID answered by an agent totals $0.1714 before taxes and surcharges 31.

WarmTransfer's reading of the sources is that a monthly Amazon Connect estimate can be built from channel usage (minutes, messages, emails and tasks), per-day phone number charges, per-minute telephony by number type and destination, delivery fees for SMS, WhatsApp and email, and metered add-ons, with no per-agent seat charge on Connect Customer 39.

Applicability

At launch in March 2025, next-generation Amazon Connect was available in 9 regions 51: US East (N. Virginia), US West (Oregon), Seoul, Singapore, Sydney, Tokyo, Canada (Central), Frankfurt and London 51. Applies to: Amazon Web Services Amazon Connect. Deployments: multi-tenant. Sources checked 2026-10-01.

What remains uncertain

AWS states that pricing may vary by region 44. However, non-US regional channel rates for Connect Customer, such as rates in Frankfurt, London, Sydney or Tokyo, are not covered by the sources below.

Phone numbers are offered in more than 100 countries 42. However, country-by-country per-day and per-minute telephony rates for DID, toll-free, UIFN and shared cost numbers are not covered by the sources below.

US toll-free numbers cost more than DID numbers 49. However, the US toll-free inbound per-minute rate is not covered by the sources below.

All new instances are created as Connect Customer instances 40, and an existing instance can be switched to Customer Basic 47. Whether a brand-new account can choose Customer Basic other than by switching an existing instance is not covered by the sources below.

How billing works when 1 AWS account has both Connect Customer and Customer Basic instances is not covered by the sources below.

Customer Basic tasks are documented at $0.04 per task 12. However, which edition other published add-on rates apply to, including those for tasks, guides and outbound campaign voice, is not covered by the sources below.

AgentCore Gateway costs are billed outside the Connect Customer rates 3. However, Amazon Bedrock AgentCore Gateway pricing as it applies to Connect AI agents is not covered by the sources below.

Bedrock Knowledge Base costs are billed outside the Connect Customer rates 16. However, Amazon Bedrock Knowledge Bases pricing for Connect AI agents is not covered by the sources below.

Sources

1
Connect Customer collaboration with a third-party AI agent over text is charged at $0.001 per agent-to-agent message.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing > Additional features, 3P AI agent collaboration; A2A text examples · Checked 2026-10-01
2
Connect Customer bidirectional voice collaboration with a third-party AI agent is charged at $0.01 per minute on top of the voice rate.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing > Additional features, 3P AI agent collaboration; bidirectional voice example · Checked 2026-10-01
3
AI agents in Amazon Connect that use Amazon Bedrock AgentCore Gateway, such as Bedrock agents or third-party agents reached over MCP, incur AgentCore Gateway costs outside the Connect Customer rates.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, Note 5 (first sentence) · Checked 2026-10-01
4
On Customer Basic, AI agent assistance is billed at $0.008 per voice minute, $0.0015 per chat or messaging message and $0.02 per inbound email, on top of channel charges.
Amazon Connect Customer Pricing Appendix · Agent productivity > Agent assistance, and its chat, email and voice pricing examples · Checked 2026-10-01
5
Customer Basic chat is priced at $0.004 per message.
Amazon Connect Customer Pricing Appendix · Customer Basic pricing, Messaging & chat > web and mobile chat example · Checked 2026-10-01
6
Customer Basic email is priced at $0.05 per email, plus a small per-email delivery fee.
Amazon Connect Customer Pricing Appendix · Customer Basic pricing, Email pricing example · Checked 2026-10-01
7
On Customer Basic, Contact Lens performance evaluation costs $12 per agent evaluated per month.
Amazon Connect Customer Pricing Appendix · Analytics, insights, and optimization > Performance evaluation pricing example · Checked 2026-10-01
8
On Customer Basic, forecasting and scheduling costs $27 per billable agent per month, where billable agents include those who receive a schedule and those handling contacts in a queue with a published forecast.
Amazon Connect Customer Pricing Appendix · Forecasting & Scheduling pricing examples one and two · Checked 2026-10-01
9
Customer Basic SMS, WhatsApp and Apple Messages usage is priced at $0.010 per message, with SMS and WhatsApp delivery charges added separately.
Amazon Connect Customer Pricing Appendix · Customer Basic pricing, Messaging & chat > SMS, Apple Messages and WhatsApp examples · Checked 2026-10-01
10
On Customer Basic, screen recording costs $0.006 per recorded minute, and concurrent contacts on one agent are billed on wall-clock recording time.
Amazon Connect Customer Pricing Appendix · Screen recording pricing examples one and two · Checked 2026-10-01
11
AWS warns that switching to Customer Basic while flows use Connect Customer-only features can cause runtime errors.
Connect Customer · How to switch to Customer Basic, Warning box · Checked 2026-10-01
12
Customer Basic tasks are priced at $0.04 per task, including tasks created by API, by agents, through connectors or by flows, and agent-initiated task transfers.
Amazon Connect Customer Pricing Appendix · Customer Basic pricing, Tasks section and Tasks pricing example · Checked 2026-10-01
13
On Customer Basic, a voice minute with AI agent assistance likely stacks voice service ($0.018), real-time conversational analytics ($0.015 tier 1) and agent assistance ($0.008) to about $0.041 per minute before telephony, slightly above Connect Customer's all-inclusive $0.038.inferred
Amazon Connect Customer Pricing Appendix · derived from Customer Basic voice rate, conversational analytics tier 1 rate and agent assistance voice rate; analytics requirement from aws-connect-ai-agent-initial-setup Step 4 · Checked 2026-10-01
14
On Customer Basic, voice conversational analytics is billed at $0.015 per minute for the first 5 million minutes and $0.0125 per minute beyond that.
Amazon Connect Customer Pricing Appendix · Analytics, insights, and optimization > Conversational analytics; voice pricing example · Checked 2026-10-01
15
Customer Basic voice service usage is priced at $0.018 per minute, plus telephony.
Amazon Connect Customer Pricing Appendix · Customer Basic pricing, Omnichannel experience > Voice & video · Checked 2026-10-01
16
AI agents in Amazon Connect that use Amazon Bedrock Knowledge Bases incur Knowledge Base costs outside the Connect Customer rates.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, Note 5 (second sentence) · Checked 2026-10-01
17
Amazon Connect outbound campaigns carry a processing fee of $0.005 per contact attempt across channels, on top of channel usage.
Amazon Connect Customer Pricing Appendix · Outbound campaigns section, processing fee; Outbound campaigns pricing example · Checked 2026-10-01
18
Amazon Connect Cases is priced at $0.12 per case created.
Amazon Connect Customer Pricing Appendix · Agent productivity > Cases, and Cases pricing example · Checked 2026-10-01
19
The pricing appendix states that Connect Customer charges apply to all channel usage in the AWS account.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, opening sentence · Checked 2026-10-01
20
In Connect Customer, outbound campaign voice is priced at $0.045 per minute rather than the $0.038 standard voice rate.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing > Additional features, Outbound campaigns row · Checked 2026-10-01
21
Connect Customer chat is priced at $0.010 per message sent or received.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, Chat row · Checked 2026-10-01
22
Connect Customer email is priced at $0.080 per email sent or received.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, Email row · Checked 2026-10-01
23
Connect Customer includes conversational analytics, performance evaluations, forecasting and agent scheduling, and real-time agent assistance as part of the service rather than as separately licensed add-ons.
Connect Customer · AI capabilities (#customer-ai-capabilities) bullet list · Checked 2026-10-01
24
Amazon Lex requests are included in Connect Customer pricing when they originate from the Connect Customer instance.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, Note 6; Connect Customer voice-with-self-service example shows Lex at $0.000 · Checked 2026-10-01
25
Connect Customer SMS, WhatsApp and Apple Messages for Business usage is priced at $0.014 per message sent or received, before any channel delivery fees.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, Messaging row; omnichannel example notes 'plus SMS delivery fees' · Checked 2026-10-01
26
Email conversational analytics, self-service and AI agent performance evaluations, flow designer analytics, custom metrics and customer-first callbacks are available only in Connect Customer, not in Customer Basic.
Connect Customer · Features only available in Connect Customer (#connect-customer-only-features) · Checked 2026-10-01
27
Connect Customer tasks are priced at $0.070 per task, listed under Additional features.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing > Additional features, Tasks row · Checked 2026-10-01
28
The Connect Customer voice service charge includes Amazon Polly generative text-to-speech, customer-first callbacks, estimated wait time, Amazon Nova Sonic and third-party STT and TTS model configuration.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, Note 1 · Checked 2026-10-01
29
Connect Customer voice service usage is priced at $0.038 per minute, with standard telephony charges billed on top.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, Voice row · Checked 2026-10-01
30
AWS's worked monthly example for a 75-agent Connect Customer centre with 100,000 voice minutes, 50,000 chat messages and 20,000 SMS totals $4,800.90 before taxes, fees and SMS delivery charges.
Amazon Connect Customer Pricing Appendix · Connect Customer pricing examples, omnichannel customer service example · Checked 2026-10-01
31
AWS's Customer Basic worked example of a 7-minute inbound call to a US DID answered by an agent totals $0.1714 before taxes and surcharges.
Amazon Connect Customer Pricing Appendix · Customer Basic pricing, Voice & video inbound pricing example · Checked 2026-10-01
32
AWS's worked example of a Connect Customer call with 3 minutes in queue, 2 minutes with an agent and a 5-minute outbound transfer on a US DID totals $0.456 before taxes and surcharges.
Amazon Connect Customer Pricing Appendix · Connect Customer pricing examples, 'single voice contact with transfer' example · Checked 2026-10-01
33
An Amazon Connect external voice connector costs $100 per connector per day.
Amazon Connect Customer Pricing Appendix · Contact Lens with external voice pricing example, 'External voice connectors' line · Checked 2026-10-01
34
Amazon Connect external voice minutes ingested for Contact Lens analytics are charged at $0.012 per minute, separately from the connector fee and the analytics fee.
Amazon Connect Customer Pricing Appendix · Contact Lens with external voice pricing example, 'External voice minutes' line · Checked 2026-10-01
35
The AWS Free Tier for Amazon Connect includes 100,000 voice minutes per month of conversational analytics for the first 2 months, a 30-day performance evaluation trial and a 90-day forecasting trial.
Amazon Connect Customer Pricing Appendix · AWS Free Tier section · Checked 2026-10-01
36
Amazon Connect in-app and web calling audio is charged at $0.010 per minute in addition to the voice service charge.
Amazon Connect Customer Pricing Appendix · Voice & video, in-app calling pricing example one · Checked 2026-10-01
37
Using a customer managed AWS KMS key to encrypt an Amazon Connect AI agent domain incurs AWS KMS charges.
Initial set-up for AI agents · Before you begin > (Optional) Create AWS KMS keys to encrypt the domain and the content · Checked 2026-10-01
38
Connect Customer live sync is charged at $0.01 per minute of use on top of channel rates, with a free trial that runs through November 30, 2026 during which usage is metered at $0.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing > Additional features, Live Sync row; live sync pricing examples · Checked 2026-10-01
39
A monthly Amazon Connect estimate can be built from channel usage (minutes, messages, emails, tasks), per-day phone number charges, per-minute telephony by number type and destination, delivery fees for SMS, WhatsApp and email, and metered add-ons, with no per-agent seat charge on Connect Customer.inferred
Amazon Connect Customer Pricing Appendix · pattern of line items across the Connect Customer and Customer Basic worked examples · Checked 2026-10-01
40
All new Amazon Connect instances are created as Connect Customer instances.
Connect Customer · Updating an existing instance to Connect Customer (#how-to-enable-ac), first line · Checked 2026-10-01
41
Amazon Connect is billed pay-as-you-go with no minimum fees and no long-term contracts.
Amazon Connect Customer Pricing · page hero / pricing model statement · Checked 2026-10-01
42
Amazon Connect phone numbers (DID, toll-free, shared cost and UIFN) are charged at a per-day rate and are offered in more than 100 countries.
Amazon Connect Customer Pricing Appendix · Global Telephony section, Phone Numbers tab intro · Checked 2026-10-01
43
Amazon Connect Customer Profiles are free when they contain only Connect data and cost $0.005 per profile utilized per day when they contain imported data.
Amazon Connect Customer Pricing Appendix · Agent productivity > Customer Profiles, and Customer Profiles pricing examples one and two · Checked 2026-10-01
44
AWS states that Amazon Connect pricing may vary by region, communication type and third-party provider, so the published headline rates are not universal.
Amazon Connect Customer Pricing · note beneath the channel rate table · Checked 2026-10-01
45
A number released with the ReleasePhoneNumber API enters a cooldown of up to 180 days during which it is not billed.
Release a phone number from Connect Customer back to inventory · To use the ReleasePhoneNumber API, Note · Checked 2026-10-01
46
Releasing a claimed phone number from an Amazon Connect instance stops its charges, and AWS advises releasing all numbers before closing an account so stray calls do not incur charges.
Release a phone number from Connect Customer back to inventory · opening bullet list and Tip · Checked 2026-10-01
47
An administrator can switch a Connect Customer instance to Customer Basic by choosing Disable in the instance's Connect Customer page in the AWS console.
Connect Customer · How to switch to Customer Basic (#how-to-disable-ac), steps 1-6 · Checked 2026-10-01
48
Amazon Connect inbound and outbound telephony minutes are billed per second with a 60-second minimum.
Amazon Connect Customer Pricing Appendix · Global Telephony section, Inbound calling and Outbound calling tabs · Checked 2026-10-01
49
AWS documents that US toll-free numbers in Amazon Connect cost more than DID numbers because they are registered with Somos and routed across multiple carriers for redundancy.
The voice channel in Connect Customer · Telephony architecture, 'AWS manages toll-free numbers as a Responsible Organization' and 'Locally formatted numbers' bullets · Checked 2026-10-01
50
AWS announced the next generation of Amazon Connect, which includes unlimited use of AI capabilities, on March 18, 2025.
AWS announces the next generation of Amazon Connect where powerful AI improves every customer interaction · What's New post, posted date and body paragraph · Checked 2026-10-01
51
At launch in March 2025, next-generation Amazon Connect was available in nine regions: US East (N. Virginia), US West (Oregon), Seoul, Singapore, Sydney, Tokyo, Canada (Central), Frankfurt and London.
AWS announces the next generation of Amazon Connect where powerful AI improves every customer interaction · What's New post, availability paragraph · Checked 2026-10-01
52
A US DID phone number in Amazon Connect costs $0.030 per day.
Amazon Connect Customer Pricing Appendix · Voice & video inbound pricing example, 'DID day charge' line · Checked 2026-10-01
53
Inbound calls to a US DID number in Amazon Connect carry a telephony charge of $0.0022 per minute in addition to the voice service charge.
Amazon Connect Customer Pricing Appendix · Voice & video inbound pricing example, 'DID per-minute telco' line · Checked 2026-10-01
54
Outbound calls from Amazon Connect to US destinations carry a telephony charge of $0.0048 per minute in addition to the voice service charge.
Amazon Connect Customer Pricing Appendix · Voice & video inbound-and-outbound pricing example, 'Outbound per-minute' line · Checked 2026-10-01
55
A US toll-free number in Amazon Connect has no day charge during the first 12 months of AWS Free Tier and $0.06 per day after that.
Amazon Connect Customer Pricing Appendix · Outbound campaigns pricing example, 'TFN day charge' line · Checked 2026-10-01
56
Using Amazon Connect AI agents on voice calls requires real-time conversational analytics to be enabled in the flow.
Initial set-up for AI agents · Step 4: Configure your flow for agent assist, item 2 · Checked 2026-10-01
57
Amazon Connect voice service usage is billed per second with a 10-second minimum.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, voice note on billing granularity · Checked 2026-10-01
58
Amazon Connect voice usage is charged for the whole active call duration, including time in a flow, time in queue and time connected to an agent.
Amazon Connect Customer Pricing Appendix · Voice & video section, opening paragraph · Checked 2026-10-01
59
A Connect Customer voice call carries two charges: the voice service charge and a separate communication (telephony) service charge.
Amazon Connect Customer Pricing Appendix · Connect Customer Pricing section, Note 2 · Checked 2026-10-01
60
Amazon Connect Voice ID stopped accepting new customers on May 20, 2025 and reached end of support on May 20, 2026, so its $0.025 per transaction rate no longer applies to new spend.
Amazon Connect Customer Voice ID end of support · Amazon Connect Customer Voice ID end of support, first paragraph · Checked 2026-10-01

Documents

tier 2 current vendor documentation

Cite this page

APA

WarmTransfer. (2026, October 1). Amazon Connect pricing. WarmTransfer. https://warmtransfer.net/knowledge/amazon-connect-pricing

BibTeX

@misc{warmtransfer-amazon-connect-pricing,
  title  = {Amazon Connect pricing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/amazon-connect-pricing},
  note   = {Verified 2026-10-01}
}

Amazon Connect pricing

Editions: Connect Customer and Customer Basic

Channel rates

How voice charges are built

Telephony and phone numbers

AI agents and charges outside the Connect rates

Other metered features

Customer Basic add-on rates

Worked examples and estimating

See also

Applicability

What remains uncertain

See also

Related to

Referenced by

Sources

Documents

Amazon Connect Customer Pricing

Amazon Connect Customer Pricing Appendix

Amazon Connect Customer Voice ID end of support

AWS announces the next generation of Amazon Connect where powerful AI improves every customer interaction

Connect Customer

Initial set-up for AI agents

Release a phone number from Connect Customer back to inventory

The voice channel in Connect Customer

Cite this page