Source note · Amazon Connect pricing
AWS's worked example of a Connect Customer call with 3 minutes in queue, 2 minutes with an agent and a 5-minute outbound transfer on a US DID totals $0.456 before taxes and surcharges.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- cost estimation
- Deployment
- multi-tenant
- Region
- us-west-2
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Amazon Connect Customer Pricing Appendix — Amazon Web Services · tier 2 current vendor documentation · Connect Customer pricing examples, 'single voice contact with transfer' example
Cite this note
APA
WarmTransfer. (2026, October 1). Amazon Connect pricing: source note amazon-connect-pricing-example-transfer-call. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-pricing-example-transfer-call
BibTeX
@misc{warmtransfer-claim-amazon-connect-pricing-example-transfer-call,
title = {Amazon Connect pricing: source note amazon-connect-pricing-example-transfer-call},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-pricing-example-transfer-call},
note = {Source note amazon-connect-pricing-example-transfer-call, checked 2026-10-01}
}