The voice channel in Connect Customer

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/concepts-telephony.html

Published

unknown

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

AWS Documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• AWS documents that US toll-free numbers in Amazon Connect cost more than DID numbers because they are registered with Somos and routed across multiple carriers for redundancy. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). The voice channel in Connect Customer. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-concepts-telephony

BibTeX

@misc{warmtransfer-aws-connect-concepts-telephony,
  title  = {The voice channel in Connect Customer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-concepts-telephony},
  note   = {Amazon Web Services, accessed 2026-10-01}
}