Source note · Amazon Connect pricing
On Customer Basic, a voice minute with AI agent assistance likely stacks voice service ($0.018), real-time conversational analytics ($0.015 tier 1) and agent assistance ($0.008) to about $0.041 per minute before telephony, slightly above Connect Customer's all-inclusive $0.038.
inferred · Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- cost estimation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- Amazon Connect Customer Pricing Appendix — Amazon Web Services · tier 2 current vendor documentation · derived from Customer Basic voice rate, conversational analytics tier 1 rate and agent assistance voice rate; analytics requirement from aws-connect-ai-agent-initial-setup Step 4
Cite this note
APA
WarmTransfer. (2026, October 1). Amazon Connect pricing: source note amazon-connect-pricing-basic-voice-ai-stacked-cost. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-pricing-basic-voice-ai-stacked-cost
BibTeX
@misc{warmtransfer-claim-amazon-connect-pricing-basic-voice-ai-stacked-cost,
title = {Amazon Connect pricing: source note amazon-connect-pricing-basic-voice-ai-stacked-cost},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-pricing-basic-voice-ai-stacked-cost},
note = {Source note amazon-connect-pricing-basic-voice-ai-stacked-cost, checked 2026-10-01}
}