Source note · Amazon Connect pricing
Connect Customer includes conversational analytics, performance evaluations, forecasting and agent scheduling, and real-time agent assistance as part of the service rather than as separately licensed add-ons.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- instance tier
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Connect Customer — Amazon Web Services · tier 2 current vendor documentation · AI capabilities (#customer-ai-capabilities) bullet list
Cite this note
APA
WarmTransfer. (2026, October 1). Amazon Connect pricing: source note amazon-connect-pricing-customer-includes-wfm-evals. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-pricing-customer-includes-wfm-evals
BibTeX
@misc{warmtransfer-claim-amazon-connect-pricing-customer-includes-wfm-evals,
title = {Amazon Connect pricing: source note amazon-connect-pricing-customer-includes-wfm-evals},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-pricing-customer-includes-wfm-evals},
note = {Source note amazon-connect-pricing-customer-includes-wfm-evals, checked 2026-10-01}
}