Labs
Tools for Webex, Cisco and SIP work that sit outside the chat. Most run in this browser and need no account.
These tools are early. They have not been fully tested or vetted, so check what they produce before you rely on it. Tell us what breaks: hello@warmtransfer.net.
Reports
Report Studio
Build a report from a Webex Calling, Webex Contact Center or CUCM CSV or JSON export.
A local file stays in this tab. No account or AI required.
In this browser
Connected Webex Contact Center reports
Build a report from up to 31 days of Webex Contact Center activity read through a Webex token. The easiest way is to ask for the report in chat.
Read-only. The token is kept only in this tab’s memory while reports are open, at most 30 minutes, and is never stored or sent to AI.
Connects to Webex
Sample reports
Finished reports and their Excel workbooks, built from fictional Contact Center data.
Fictional data
Calls and traces
Investigate
Ask about Webex calls with your Webex token: one call step by step, calls nobody answered, or calls over a period.
Names and numbers are replaced with placeholders before call records reach AI.
Connects to Webex
Trace Studio
Open a SIP, Cisco CUBE or CUCM SDL trace, reconstruct the calls and read the signaling ladder.
The trace is not uploaded or sent to AI.
In this browser
Line test
Call a WarmTransfer number from the line you want to test and get a report on caller ID, keypad digits and two-way audio.
Coming later. The test line is not switched on yet.
Places a phone call
Contact Center scripts
Flow Studio
Open an exported Webex Contact Center flow, map its routing and list structural and portability risks.
The file is read in this browser. It is not uploaded, executed, or sent to AI.
In this browser
UCCX Script Studio
Inspect a UCCX .aef script without opening it in the UCCX Editor.
The file is read in this browser. It is not uploaded, executed, or sent to AI.
In this browser
Migration and configuration
Bulk upload workbook check
Check the UCCX discovery tool’s WebexCC_Bulk_Upload.xlsx for what Control Hub Bulk Operations would refuse.
The workbook is read in this browser and is not uploaded or sent to AI.
In this browser
Local Gateway configuration
Enter the Control Hub trunk, carrier and Unified CM values and get a Cisco IOS XE configuration for the CUBE, section by section.
Nothing you type, passwords included, is sent or stored.
In this browser
CUCM Webex Calling readiness
List the tables, row counts and phone models in a CUCM Bulk Administration export, and what the corpus says about each model on Webex Calling.
The file is read in this browser and is not uploaded or sent to AI.
In this browser
Unity Connection mailbox cleanup
List dormant users, oversized mailboxes and users missing from one export or another.
The file is read in this browser and is not uploaded or sent to AI.
In this browser
Voice bandwidth calculator
Estimate voice bandwidth from a codec and a number of concurrent calls.
Coming later. It has no page yet.
In this browser