The A-Z of Webex Contact Center APIs: Capture APIs

Publisher

Cisco Systems (Webex for Developers blog)

URL

https://developer.webex.com/blog/the-a-z-of-webex-contact-center-apis

Published

2025-08-04

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Copyright Cisco Systems; blog content made available for public reading; no-redistribution; short excerpts and locators only

Source notes citing this source

• The Webex Contact Center Captures API retrieves recording and task data, with a Subscriptions API that fires a capture:available event, and requires an integration or service app holding the cjp:config_read or cjp-analyzer:read scope. in context
• The Webex Contact Center developer sandbox gives a developer an org in which to provision up to 10 licensed Webex users of various roles. in context

Cite this source record

APA

WarmTransfer. (2025, August 4). The A-Z of Webex Contact Center APIs: Capture APIs. WarmTransfer. https://warmtransfer.net/knowledge/sources/webex-dev-blog-a-z-cc-apis-capture

BibTeX

@misc{warmtransfer-webex-dev-blog-a-z-cc-apis-capture,
  title  = {The A-Z of Webex Contact Center APIs: Capture APIs},
  author = {{WarmTransfer}},
  year   = {2025},
  url    = {https://warmtransfer.net/knowledge/sources/webex-dev-blog-a-z-cc-apis-capture},
  note   = {Cisco Systems (Webex for Developers blog), accessed 2026-09-22}
}