A Webex Contact Center webhook subscription for the capture:available event notifies a client when a new recording is ready, with a payload containing the taskId and a link to the downloadable recording.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
webhooks
Deployment
multi-tenant
Region
not restricted
Release range
as of 2025-08-04
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-wxcc-capture-available-webhook. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-wxcc-capture-available-webhook

BibTeX

@misc{warmtransfer-claim-ccaas-data-export-warehousing-wxcc-capture-available-webhook,
  title  = {Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-wxcc-capture-available-webhook},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-wxcc-capture-available-webhook},
  note   = {Source note ccaas-data-export-warehousing-wxcc-capture-available-webhook, checked 2026-10-02}
}

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