Source note · Exporting contact center data to a data warehouse
Webex Contact Center recordings and email transcripts are retrieved through the List Captures API, which requires the cjp:config_read or cjp-analyzer:read scope.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Captures API
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2025-08-04
- Checked
- 2026-10-02
Sources
- The A-Z of Webex Contact Center APIs: Capture APIs — Cisco Systems (Webex for Developers blog) · tier 2 current vendor documentation · List Captures section
Cite this note
APA
WarmTransfer. (2026, October 2). Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-wxcc-capture-list-scopes. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-wxcc-capture-list-scopes
BibTeX
@misc{warmtransfer-claim-ccaas-data-export-warehousing-wxcc-capture-list-scopes,
title = {Exporting contact center data to a data warehouse: source note ccaas-data-export-warehousing-wxcc-capture-list-scopes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-data-export-warehousing-wxcc-capture-list-scopes},
note = {Source note ccaas-data-export-warehousing-wxcc-capture-list-scopes, checked 2026-10-02}
}