The capture:available subscription event fires when a new recording is available and its payload carries the taskId and a link to download the recording.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
subscriptions and webhooks
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-capture-available-event. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-capture-available-event

BibTeX

@misc{warmtransfer-claim-wxcc-api-errors-troubleshooting-capture-available-event,
  title  = {Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-capture-available-event},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-capture-available-event},
  note   = {Source note wxcc-api-errors-troubleshooting-capture-available-event, checked 2026-10-02}
}

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