The Webex Calling feature access codes

Verified 2026-09-05 · 9 claims · sources tier 2 · 2 disputed

Also known as Directed Call Pickup with Barge-In, feature access code.

The Webex Calling feature access code reference is organized as 1 table containing 78 rows and almost no prose 7. Across these rows, the reference names hunt groups and supervisors as row subjects, while never mentioning Webex Contact Center or a queue 5.

Published codes and table structure

The call park codes published in the reference agree with the separate call park article, listing *68 to park directly, #58 to park to a group, and *88 to retrieve a parked call 6.

The reference also publishes 4 call recording codes and 2 silent monitoring codes 2. None of these 4 call recording codes or 2 silent monitoring codes are provided with any description, prerequisite, or role 2.

Inconsistencies and placement patterns

Sources disagree regarding the code for group call park, as the group call park row gives #58 in its code column, instructs the reader to dial *58 in its own notes cell, and names a 3rd form for the mobile application 3. Sources disagree on the assignment of *33, which is published as the main code for 2 different functions, directed call pickup with barge in and supervisor barge in 8.

In the field, 2 calling-line-identity rows carry a Japan-specific alternative inside the main code cell rather than in the alternate code column that the table provides 4.

See also

See also Webex Calling call park and Webex Calling hunt groups.

Applicability

Across the claims in this article, the evidence covers Cisco Webex Calling, verified as of 2026-09-05. The deployment model is not covered by any claim in this article.

What remains uncertain

What the 4 call recording codes do and who may dial them is not covered by any claim in this article. Which function the code *33 reaches is not covered by any claim in this article. Whether an administrator can change or disable a feature access code is not covered by any claim in this article.

WarmTransfer. (2026, September 5). The Webex Calling feature access codes. WarmTransfer. https://warmtransfer.net/knowledge/webex-calling-feature-access-codes

@misc{warmtransfer-webex-calling-feature-access-codes,
  title  = {The Webex Calling feature access codes},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/webex-calling-feature-access-codes},
  note   = {Verified 2026-09-05}
}