Source record · tier 2 current vendor documentation

Manage Contact Center Users

Publisher: Cisco Webex Help Center
URL: https://help.webex.com/en-us/article/nzk6tpp/Manage-Contact-Center-Users
Published: unknown
Updated: unknown
Accessed: 2026-09-22
HTTP status: 200
License: Cisco website terms of use; no-redistribution; short excerpts and locators only

Source notes citing this source

An agent is set up under Services > Contact Center > User management > Contact center users, needs a user profile and an agent profile, and must have the Contact center enabled toggle on. in context
With Contact center enabled on, an agent's desktop settings include teams, agent profile, skill profile, multimedia profile and site. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Manage Contact Center Users. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nzk6tpp-wxcc-manage-cc-users

BibTeX

@misc{warmtransfer-cisco-help-nzk6tpp-wxcc-manage-cc-users,
  title  = {Manage Contact Center Users},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nzk6tpp-wxcc-manage-cc-users},
  note   = {Cisco Webex Help Center, accessed 2026-09-22}
}