Source note · Onboarding agents in Webex Contact Center
Under Services > Contact Center > User management > Contact center users, an administrator edits a user's user profile, and under Desktop Settings their teams, agent profile, multimedia profile, skill profile, default DN and external ID.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- user provisioning
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage Contact Center Users — Cisco Webex Help Center · tier 2 current vendor documentation · Edit a contact center user procedure, General and Desktop Settings
Cite this note
APA
WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-ccu-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-ccu-fields
BibTeX
@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-ccu-fields,
title = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-ccu-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-ccu-fields},
note = {Source note wxcc-agent-onboarding-setup-ccu-fields, checked 2026-09-30}
}