The Signed in users tab of contact center user management does not list users signed in only as supervisors; users signed in as Supervisor/Agent do appear.
Checked 2026-10-02
The Signed in users tab doesn't display users who are signed in only as Supervisors.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- user management
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage Contact Center Users — Cisco Webex Help Center · tier 2 current vendor documentation · Force sign out section, note on the Signed in users tab
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center users that do not appear as agents: source note wxcc-user-provisioning-troubleshooting-signed-in-tab-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-user-provisioning-troubleshooting-signed-in-tab-scope
BibTeX
@misc{warmtransfer-claim-wxcc-user-provisioning-troubleshooting-signed-in-tab-scope,
title = {Troubleshooting Webex Contact Center users that do not appear as agents: source note wxcc-user-provisioning-troubleshooting-signed-in-tab-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-user-provisioning-troubleshooting-signed-in-tab-scope},
note = {Source note wxcc-user-provisioning-troubleshooting-signed-in-tab-scope, checked 2026-10-02}
}