A desktop profile is assigned to a user in Control Hub under Services > Contact Center > User management > Contact center users, by opening the user row and choosing the agent profile under Desktop Settings.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- user management
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage Contact Center Users — Cisco Webex Help Center · tier 2 current vendor documentation · edit-user procedure, Desktop Settings
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-user-agent-profile. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-user-agent-profile
BibTeX
@misc{warmtransfer-claim-wxcc-consult-transfer-setup-user-agent-profile,
title = {Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-user-agent-profile},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-user-agent-profile},
note = {Source note wxcc-consult-transfer-setup-user-agent-profile, checked 2026-09-30}
}