Manage auto attendants

Publisher

Cisco Systems, Inc. (Webex Help Center)

URL

https://help.webex.com/en-us/article/nsioxoi/Manage-auto-attendants-in-Control-Hub

Published

unknown

Updated

unknown

Accessed

2026-09-05

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Claims citing this source

• The auto attendant bulk import section carries a 1000-record export threshold and no larger figure; 10000 does not occur in the article. fact in context
• A hunt group is named once in the article's opening prose and never appears as a selectable menu action, and a call queue does not appear in the article at all. fact in context
• The auto attendant article carries its own inherited errors: a bulk step tells the reader to add a first and last name for a feature whose import schema has only a name, and an after-hours procedure is headed as the business hours menu. field-pattern in context
• An auto attendant menu key takes one of 9 actions: not used, play an announcement, transfer with a prompt, transfer without a prompt, transfer to an operator, transfer to voicemail, dial by name, dial by extension, or exit the menu. fact in context
• The auto attendant article does not mention call recording, a call detail record or reporting. fact in context
• Of 11 numeric bounds in the auto attendant article, one publishes a default, and that default appears only in the bulk import reference and not in the step-by-step text for the same field. fact in context
• The article's opening gives 2 different lists of what an auto attendant routes a caller to in consecutive sentences. disputed in context

Cite this source record

APA

WarmTransfer. (2026, September 5). Manage auto attendants. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nsioxoi-webex-calling-auto-attendants

BibTeX

@misc{warmtransfer-cisco-help-nsioxoi-webex-calling-auto-attendants,
  title  = {Manage auto attendants},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nsioxoi-webex-calling-auto-attendants},
  note   = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-05}
}