Source note · IVR design practices
Webex Calling auto attendant menu keys can be set to play an announcement, transfer with or without prompt, transfer to operator, transfer to voicemail, dial by name, dial by extension, exit menu, or Not Used.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Calling auto attendant
- Subsystem
- menu options
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Manage auto attendants — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Auto attendant menu key actions (business hours and after hours menu configuration)
Cite this note
APA
WarmTransfer. (2026, September 25). IVR design practices: source note ivr-design-practices-webex-aa-key-actions. WarmTransfer. https://warmtransfer.net/knowledge/claims/ivr-design-practices-webex-aa-key-actions
BibTeX
@misc{warmtransfer-claim-ivr-design-practices-webex-aa-key-actions,
title = {IVR design practices: source note ivr-design-practices-webex-aa-key-actions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ivr-design-practices-webex-aa-key-actions},
note = {Source note ivr-design-practices-webex-aa-key-actions, checked 2026-09-25}
}