A custom auto attendant greeting must be a WAV file at 8 or 16 kHz, 8 or 16 bit mono, encoded as u-law, A-law or PCM.

Checked 2026-09-30

8 or 16 kHz, 8 or 16 bit mono, u-law, A-law, or PCM
Vendor
Cisco
Product
Webex Calling
Subsystem
auto attendant greeting
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up a Webex Calling auto attendant: source note webex-calling-auto-attendant-setup-greeting-format. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-auto-attendant-setup-greeting-format

BibTeX

@misc{warmtransfer-claim-webex-calling-auto-attendant-setup-greeting-format,
  title  = {Setting up a Webex Calling auto attendant: source note webex-calling-auto-attendant-setup-greeting-format},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-auto-attendant-setup-greeting-format},
  note   = {Source note webex-calling-auto-attendant-setup-greeting-format, checked 2026-09-30}
}

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