Upgrade from Webex Contact Center 1.0 to Webex Contact Center

Publisher

Cisco Systems, Inc. (Webex Help Center)

URL

https://help.webex.com/en-us/article/nb2ve0e/Upgrade-from-Legacy-Platform-to-Cisco-Webex-Contact-Center

Published

2024-09-08

Updated

unknown

Accessed

2026-09-05

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Claims citing this source

• The upgrade article describes moving from the Webex Contact Center 1.0 legacy platform to what it calls the new Webex Contact Center 2.0 platform. fact in context
• The upgrade article is dated September 2024 and instructs the reader through the Management Portal which the same product's release history records as decommissioned on 30 July 2026. disputed in context
• The upgrade article's URL slug reads Upgrade from Legacy Platform to Cisco Webex Contact Center while its title reads Upgrade from Webex Contact Center 1.0 to Webex Contact Center. field-pattern in context

Cite this source record

APA

WarmTransfer. (2024, September 8). Upgrade from Webex Contact Center 1.0 to Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-nb2ve0e-upgrade-wxcc-1-0

BibTeX

@misc{warmtransfer-cisco-help-nb2ve0e-upgrade-wxcc-1-0,
  title  = {Upgrade from Webex Contact Center 1.0 to Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-nb2ve0e-upgrade-wxcc-1-0},
  note   = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-05}
}