The upgrade article describes moving from the Webex Contact Center 1.0 legacy platform to what it calls the new Webex Contact Center 2.0 platform.
Checked 2026-09-05
upgrading from the Webex Contact Center 1.0 legacy platform to the new Webex Contact Center 2.0 platform
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform-history
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Upgrade from Webex Contact Center 1.0 to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · opening paragraph
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Contact Center platform generations and predecessors: source note ccgen-upgrade-article-names-2-0. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccgen-upgrade-article-names-2-0
BibTeX
@misc{warmtransfer-claim-ccgen-upgrade-article-names-2-0,
title = {Webex Contact Center platform generations and predecessors: source note ccgen-upgrade-article-names-2-0},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccgen-upgrade-article-names-2-0},
note = {Source note ccgen-upgrade-article-names-2-0, checked 2026-09-05}
}