Source note · The Webex Contact Center Classic voice media platform
The Webex Calling Integrated voice platform option still shown in the Webex Contact Center 1.0 upgrade article may be stale, because a Cisco upgrade link equates Webex Calling Integrated Platform with the Classic platform that reached end of service on 30 November 2024.
inferred · Checked 2026-10-14
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform upgrade
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2026-10-14
- Status
- inferred
- Checked
- 2026-10-14
Sources
- Upgrade from Webex Contact Center 1.0 to Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Pre-Upgrade Setup PSTN options table; read against cisco-help-n2re5jy-wxcc-documentation-index Classic upgrade heading and the 2024-09-04 end-of-service entry
Cite this note
APA
WarmTransfer. (2026, October 14). The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-wxc-integrated-option-stale. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-wxc-integrated-option-stale
BibTeX
@misc{warmtransfer-claim-webex-cc-classic-media-platform-wxc-integrated-option-stale,
title = {The Webex Contact Center Classic voice media platform: source note webex-cc-classic-media-platform-wxc-integrated-option-stale},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-classic-media-platform-wxc-integrated-option-stale},
note = {Source note webex-cc-classic-media-platform-wxc-integrated-option-stale, checked 2026-10-14}
}