SMS Asset Creation - WXCC

Publisher

Webex Connect (Cisco)

URL

https://help.webexconnect.io/docs/wxcc-sms-assset-creation

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco website terms; no-redistribution; short excerpts and locators only

Source notes citing this source

• Cisco warns not to release a number that is being used for customer support over SMS. in context
• SMS numbers for the Webex Contact Center integration are provisioned by request to the Partner Success Manager for Gold or partner tenants or the Customer Success Manager for customer tenants, reachable from the Contact Support page in Webex Connect. in context
• A provisioned SMS number is registered by going to Assets > Numbers in Webex Connect, selecting the number, choosing Manage and then Register to Webex Engage with the chosen service, after which a Webex Contact Center icon and a PCI check flag appear next to the number. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). SMS Asset Creation - WXCC. WarmTransfer. https://warmtransfer.net/knowledge/sources/webexconnect-docs-wxcc-sms-asset

BibTeX

@misc{warmtransfer-webexconnect-docs-wxcc-sms-asset,
  title  = {SMS Asset Creation - WXCC},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/webexconnect-docs-wxcc-sms-asset},
  note   = {Webex Connect (Cisco), accessed 2026-09-30}
}