A provisioned SMS number is registered by going to Assets > Numbers in Webex Connect, selecting the number, choosing Manage and then Register to Webex Engage with the chosen service, after which a Webex Contact Center icon and a PCI check flag appear next to the number.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- SMS asset
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- SMS Asset Creation - WXCC — Webex Connect (Cisco) · tier 2 current vendor documentation · Registration steps and post-registration note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-sms-register-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-sms-register-path
BibTeX
@misc{warmtransfer-claim-wxcc-digital-channels-setup-sms-register-path,
title = {Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-sms-register-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-sms-register-path},
note = {Source note wxcc-digital-channels-setup-sms-register-path, checked 2026-09-30}
}