SMS numbers for the Webex Contact Center integration are provisioned by request to the Partner Success Manager for Gold or partner tenants or the Customer Success Manager for customer tenants, reachable from the Contact Support page in Webex Connect.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- SMS asset
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- SMS Asset Creation - WXCC — Webex Connect (Cisco) · tier 2 current vendor documentation · Number procurement paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-sms-number-via-csm. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-sms-number-via-csm
BibTeX
@misc{warmtransfer-claim-wxcc-digital-channels-setup-sms-number-via-csm,
title = {Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-sms-number-via-csm},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-sms-number-via-csm},
note = {Source note wxcc-digital-channels-setup-sms-number-via-csm, checked 2026-09-30}
}