Teams Phone licensing

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoftteams/teams-phone-licensing

Published

2026-04-28

Updated

unknown

Accessed

2026-09-16

HTTP status

200

License

not stated on page; Microsoft Learn Terms of Use apply; no-redistribution; short excerpts and locators only

Source notes citing this source

• All users who need their own telephone number must be licensed for the Microsoft Teams and Microsoft 365 Phone System applications; where any Microsoft 365 E5 licence is used it is not necessary to also assign the standalone Microsoft Teams Phone Standard licence. in context
• If Microsoft provides the PSTN access and phone numbers, the user additionally requires a Microsoft Calling Plan licence; if a non-Microsoft PSTN operator is used, Microsoft requires no other licensing because the PSTN costs are incurred from that operator. in context
• Common area telephones use the Microsoft Teams Shared Device licence, Teams Rooms use Teams Room Pro, and voice applications such as auto attendants and call queues use the Microsoft Teams Phone Resource Account licence; the Phone System application is included in the shared device licences. in context
• Teams user accounts are inherited from and synchronized with Microsoft 365, where they are created, licensed and managed; creating accounts and assigning licences requires the Microsoft 365 User admin role. in context
• Any Teams user who needs their own telephone number must be licensed for both the Microsoft Teams and the Microsoft 365 Phone System applications; a Microsoft 365 E5 licence removes the need for a separate Teams Phone Standard licence. in context
• If Microsoft provides PSTN access and numbers, the user needs a Microsoft Calling Plan license in addition to Teams Phone licensing; if a PSTN operator other than Microsoft is used, Microsoft requires no further licensing because PSTN costs come from that operator. in context
• Where any Microsoft 365 E5 license is used, it is not necessary to also assign the stand-alone Microsoft Teams Phone Standard license. in context
• Microsoft Teams Phone Standard for Frontline Workers requires Microsoft 365 F1, Microsoft 365 F3 or Office 365 F3 as its prerequisite license. in context
• India PSTN requirements need a separate, India-specific Microsoft Teams Phone license obtained from a licensed telecom operator in India (Operator Connect for India). in context
• Examples of license combinations that grant Teams Phone to end users include Teams Enterprise plus Microsoft 365 E5 (no Teams), Teams Enterprise plus Teams Phone Standard, a legacy Microsoft 365 E5, and Office 365 F3 plus Teams Phone Standard for Frontline Workers. in context
• A Microsoft Teams Enterprise license is not required when licensing Teams Phone for shared devices or for voice applications. in context
• Shared Calling users need only a Teams Phone license, with no dedicated number or Calling Plan; if a Microsoft service number is used, the Shared Calling resource account needs a Microsoft pay-as-you-go Calling Plan license. in context
• The Microsoft Teams Shared Device license (for common area phones) and the Microsoft Teams Rooms Pro license both include the Microsoft 365 Phone System application, and Shared Device licenses are supported only for telephone devices. in context
• Microsoft Teams Phone Standard and Teams Phone with Calling Plan each require a prerequisite license; the listed prerequisites include Microsoft 365 Business Basic, Business Standard, Business Premium, F1, F3, E3 and A3, Microsoft Teams EEA, Microsoft Teams Enterprise, Microsoft Teams Essentials (AAD Identity), and Office 365 F3, E1, E3, A1 and A3. in context
• For PSTN requirements in India, a separate India-specific Teams Phone license from a licensed Indian telecom operator (Operator Connect for India) is required. in context
• A Calling Plan license is needed only when Microsoft provides the PSTN; with another PSTN operator Microsoft requires no additional license beyond Teams Phone because PSTN costs are paid to that operator. in context
• With Shared Calling, end users need only a Teams Phone license (no dedicated number or Calling Plan); if the shared resource account uses a Microsoft service number it needs a Microsoft Pay-As-You-Go Calling Plan license. in context
• Shared Calling users need a Teams Phone license but no dedicated phone number and no Calling Plan of their own. in context

Cite this source record

APA

WarmTransfer. (2026, April 28). Teams Phone licensing. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-teams-phone-licensing

BibTeX

@misc{warmtransfer-ms-learn-teams-phone-licensing,
  title  = {Teams Phone licensing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-teams-phone-licensing},
  note   = {Microsoft, accessed 2026-09-16}
}