With Shared Calling, end users don't need their own phone number or a calling plan. They only need a Teams Phone licence and a policy granting access to a licensed resource account's number.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Shared Calling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Teams Phone licensing — Microsoft · tier 2 current vendor documentation · Section 'Licensing Teams Phone - for Shared Calling'
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-shared-calling-licence. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-shared-calling-licence
BibTeX
@misc{warmtransfer-claim-teams-dial-pad-missing-shared-calling-licence,
title = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-shared-calling-licence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-shared-calling-licence},
note = {Source note teams-dial-pad-missing-shared-calling-licence, checked 2026-10-01}
}