If Microsoft provides PSTN access and phone numbers, the user needs a Microsoft Calling Plan licence in addition to Teams Phone licensing. With a third-party operator, Microsoft requires no other licensing.

Checked 2026-10-01

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
licensing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-calling-plan-licence-extra. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-calling-plan-licence-extra

BibTeX

@misc{warmtransfer-claim-teams-dial-pad-missing-calling-plan-licence-extra,
  title  = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-calling-plan-licence-extra},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-calling-plan-licence-extra},
  note   = {Source note teams-dial-pad-missing-calling-plan-licence-extra, checked 2026-10-01}
}

Read in context