Billing rates and management - Microsoft Copilot Studio

Publisher

Microsoft

URL

https://learn.microsoft.com/en-us/microsoft-copilot-studio/requirements-messages-management

Published

2026-09-14

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Microsoft Learn content; CC BY 4.0 for docs text per MicrosoftDocs repos, verify before reuse; no-redistribution; short excerpts and locators only

Source notes citing this source

• When a Copilot Studio prepaid tenant reaches 125% of its prepaid capacity, custom agents are disabled after the current conversation ends until capacity is increased or reset. in context
• Copilot Studio bills a classic answer at 1 Copilot Credit, a generative answer at 2, an agent action at 5 and tenant graph grounding at 10 Copilot Credits. in context
• Copilot Studio voice agents are billed per minute at 10 Copilot Credits for Classic Voice, 35 for GenAI Voice and 75 for Premium GenAI Voice, with core agent activity included. in context
• At list prices, a Genesys Cloud voice bot minute costs roughly USD 0.059 in tokens (1 USD token per 17 minutes) while a Copilot Studio GenAI Voice minute costs about USD 0.28 at the capacity-pack credit price (35 credits at 200/25,000 USD), before telephony and discounts. inferred in context

Cite this source record

APA

WarmTransfer. (2026, September 14). Billing rates and management - Microsoft Copilot Studio. WarmTransfer. https://warmtransfer.net/knowledge/sources/ms-learn-copilot-studio-billing-rates

BibTeX

@misc{warmtransfer-ms-learn-copilot-studio-billing-rates,
  title  = {Billing rates and management - Microsoft Copilot Studio},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/ms-learn-copilot-studio-billing-rates},
  note   = {Microsoft, accessed 2026-09-30}
}