Source note · How contact center vendors price AI
Copilot Studio bills a classic answer at 1 Copilot Credit, a generative answer at 2, an agent action at 5 and tenant graph grounding at 10 Copilot Credits.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Copilot Studio
- Subsystem
- billing rates
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Billing rates and management - Microsoft Copilot Studio — Microsoft · tier 2 current vendor documentation · Copilot Credits billing rates table
Cite this note
APA
WarmTransfer. (2026, September 30). How contact center vendors price AI: source note ccaas-ai-pricing-models-mcs-feature-rates. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-mcs-feature-rates
BibTeX
@misc{warmtransfer-claim-ccaas-ai-pricing-models-mcs-feature-rates,
title = {How contact center vendors price AI: source note ccaas-ai-pricing-models-mcs-feature-rates},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-mcs-feature-rates},
note = {Source note ccaas-ai-pricing-models-mcs-feature-rates, checked 2026-09-30}
}