Source note · How contact center vendors price AI
When a Copilot Studio prepaid tenant reaches 125% of its prepaid capacity, custom agents are disabled after the current conversation ends until capacity is increased or reset.
Checked 2026-09-30
Enforcement is triggered when a tenant reaches 125% of their prepaid capacity.
- Vendor
- Microsoft
- Product
- Copilot Studio
- Subsystem
- overage enforcement
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Billing rates and management - Microsoft Copilot Studio — Microsoft · tier 2 current vendor documentation · Overage enforcement > Usage threshold and Action on overage (125%)
Cite this note
APA
WarmTransfer. (2026, September 30). How contact center vendors price AI: source note ccaas-ai-pricing-models-mcs-enforcement-125. WarmTransfer. https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-mcs-enforcement-125
BibTeX
@misc{warmtransfer-claim-ccaas-ai-pricing-models-mcs-enforcement-125,
title = {How contact center vendors price AI: source note ccaas-ai-pricing-models-mcs-enforcement-125},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ccaas-ai-pricing-models-mcs-enforcement-125},
note = {Source note ccaas-ai-pricing-models-mcs-enforcement-125, checked 2026-09-30}
}