Sign in to the Agent Desktop

Publisher

Cisco Systems

URL

https://help.webex.com/en-us/article/n6lmci8/Sign-in-to-the-Agent-Desktop

Published

unknown

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco proprietary; public documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• An agent signing in to the Webex Contact Center Agent Desktop chooses one of three station credential options: Desktop using WebRTC, a Webex Calling Extension, or a Dial Number, and which options appear depends on the agent's profile configuration. in context
• The Webex Contact Center Agent Desktop does not support headset control actions for WebRTC-based calls. in context

Cite this source record

APA

WarmTransfer. (2026, September 22). Sign in to the Agent Desktop. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-n6lmci8-wxcc-sign-in-agent-desktop-c

BibTeX

@misc{warmtransfer-cisco-help-n6lmci8-wxcc-sign-in-agent-desktop-c,
  title  = {Sign in to the Agent Desktop},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-n6lmci8-wxcc-sign-in-agent-desktop-c},
  note   = {Cisco Systems, accessed 2026-09-22}
}