Source note · Onboarding agents in Webex Contact Center
At sign-in, the agent selects Desktop for WebRTC browser calling, Extension for a Webex Calling extension, or Dial Number for a dial number used for inbound and outbound calls.
Checked 2026-09-30
Extension: Select this option if you are using a Webex Calling extension.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Sign in to the Agent Desktop — Cisco Systems · tier 2 current vendor documentation · Interaction preferences, Handle calls using drop-down
Cite this note
APA
WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-signin-options-wording. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-signin-options-wording
BibTeX
@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-signin-options-wording,
title = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-signin-options-wording},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-signin-options-wording},
note = {Source note wxcc-agent-onboarding-setup-signin-options-wording, checked 2026-09-30}
}