Source note · Onboarding agents in Webex Contact Center
To sign in, the agent opens the Agent Desktop URL provided by the administrator, chooses a calling preference from Handle calls using, and chooses a team from the Team drop-down.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Sign in to the Agent Desktop — Cisco Systems · tier 2 current vendor documentation · Sign in procedure, interaction preferences
Cite this note
APA
WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-signin-url-team. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-signin-url-team
BibTeX
@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-signin-url-team,
title = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-signin-url-team},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-signin-url-team},
note = {Source note wxcc-agent-onboarding-setup-signin-url-team, checked 2026-09-30}
}