Source note · UCCX to Webex Contact Center migration
An agent signing in to the Webex Contact Center Agent Desktop chooses one of three station credential options: Desktop using WebRTC, a Webex Calling Extension, or a Dial Number, and which options appear depends on the agent's profile configuration.
Checked 2026-09-22
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-22
- Checked
- 2026-09-22
Sources
- Sign in to the Agent Desktop — Cisco Systems · tier 2 current vendor documentation · Station credentials, calling method options
Cite this note
APA
WarmTransfer. (2026, September 22). UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-agent-signin-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-agent-signin-options
BibTeX
@misc{warmtransfer-claim-uccx-to-webex-contact-center-agent-signin-options,
title = {UCCX to Webex Contact Center migration: source note uccx-to-webex-contact-center-agent-signin-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-to-webex-contact-center-agent-signin-options},
note = {Source note uccx-to-webex-contact-center-agent-signin-options, checked 2026-09-22}
}