Source note · Onboarding agents in Webex Contact Center
Cisco's agent sign-in article describes the Dial Number option as for agents using a Webex Calling dial number, which is narrower than the voice channel article's free-form DID, mobile or PSTN definition.
disputed · Checked 2026-09-30
Dial Number: Select this option if you are using a Webex Calling dial number for inbound and outbound calls.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- disputed
- Checked
- 2026-09-30
Sources
- Sign in to the Agent Desktop — Cisco Systems · tier 2 current vendor documentation · Interaction preferences, Handle calls using drop-down, Dial Number option
Cite this note
APA
WarmTransfer. (2026, September 30). Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dn-scope-disputed. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dn-scope-disputed
BibTeX
@misc{warmtransfer-claim-wxcc-agent-onboarding-setup-dn-scope-disputed,
title = {Onboarding agents in Webex Contact Center: source note wxcc-agent-onboarding-setup-dn-scope-disputed},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-agent-onboarding-setup-dn-scope-disputed},
note = {Source note wxcc-agent-onboarding-setup-dn-scope-disputed, checked 2026-09-30}
}