Configure and manage voicemail settings for a Webex Calling user

Publisher

Cisco Systems, Inc. (Webex Help Center)

URL

https://help.webex.com/en-us/article/hc69wk/Configure-and-manage-voicemail-settings-for-a-Webex-Calling-user

Published

unknown

Updated

unknown

Accessed

2026-09-05

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Claims citing this source

• The 3 control articles share the site's navigation wording with the other 3 and none of the bulk section's sentences. fact in context
• The organisation default voicemail passcode also grants access to other user services including the single number reach portal and hoteling and disables hot desk sign-in through the voice portal. fact in context
• Choosing an external mailbox sends every message to an email address and removes access from the phone the Webex App and User Hub and stops transcription. fact in context
• Neither voicemail article says what a voicemail leaves in a record: report call detail and log each occur 0 times in both and every occurrence of record is about recording a greeting. fact in context
• The user voicemail article publishes 5 settings with a bound and no default: message deletion after 1 to 180 days, a passcode change window of 1 to 7 days, passcode expiry of 15 to 180 days, a passcode history of 10 to 24 and a passcode length of 6 to 30. fact in context
• A mailbox holds a single message of at most 10 minutes and 100 minutes in total or 1000 pages of fax and the total message count includes fax messages. fact in context
• A voicemail message may be kept in the internal mailbox, sent to an email address, or both. fact in context
• Voicemails older than 180 days are archived automatically and retrieving an archived voicemail requires a service request to Cisco. fact in context
• What sends an unanswered Webex Calling call to voicemail is a setting called send calls to voicemail when unanswered, controlled by a number of rings chosen from a list, and neither a default nor a range is published for it. fact in context
• None of the 3 voicemail articles mentions a call detail record, reporting or call history. fact in context
• No held document states what happens when a mailbox reaches its storage limit. fact in context
• The user voicemail article gives 3 different and mutually incomplete statements of what voicemail transcription requires before settling it in one place. disputed in context

Cite this source record

APA

WarmTransfer. (2026, September 5). Configure and manage voicemail settings for a Webex Calling user. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-hc69wk-webex-calling-user-voicemail

BibTeX

@misc{warmtransfer-cisco-help-hc69wk-webex-calling-user-voicemail,
  title  = {Configure and manage voicemail settings for a Webex Calling user},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-hc69wk-webex-calling-user-voicemail},
  note   = {Cisco Systems, Inc. (Webex Help Center), accessed 2026-09-05}
}