Source note · Moving from Unity Connection to Webex Calling voicemail
With the Webex Calling 'Use external mailbox' option, all voice messages are sent to a specified email address and users cannot access them from their phone, the Webex App or User Hub.
Checked 2026-09-25
Use external mailbox—If you choose this option, all the voice messages are sent to a specified email.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- voicemail-to-email
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure and manage voicemail settings for a Webex Calling user — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · message storage section, 'Use external mailbox'
Cite this note
APA
WarmTransfer. (2026, September 25). Moving from Unity Connection to Webex Calling voicemail: source note unity-connection-to-webex-voicemail-ext-mbox-email-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-to-webex-voicemail-ext-mbox-email-only
BibTeX
@misc{warmtransfer-claim-unity-connection-to-webex-voicemail-ext-mbox-email-only,
title = {Moving from Unity Connection to Webex Calling voicemail: source note unity-connection-to-webex-voicemail-ext-mbox-email-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-to-webex-voicemail-ext-mbox-email-only},
note = {Source note unity-connection-to-webex-voicemail-ext-mbox-email-only, checked 2026-09-25}
}