Source note · Calls going straight to voicemail
In Webex Calling, a user's call-forwarding settings override their voicemail settings.
Checked 2026-09-25
If you have call forwarding enabled, then those call forward settings override the voicemail settings you configured.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- voicemail
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure and manage voicemail settings for a Webex Calling user — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Configure and manage voicemail settings for a Webex Calling user; note on call forwarding precedence
Cite this note
APA
WarmTransfer. (2026, September 25). Calls going straight to voicemail: source note calls-straight-to-voicemail-wxc-fwd-overrides-vm. WarmTransfer. https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-wxc-fwd-overrides-vm
BibTeX
@misc{warmtransfer-claim-calls-straight-to-voicemail-wxc-fwd-overrides-vm,
title = {Calls going straight to voicemail: source note calls-straight-to-voicemail-wxc-fwd-overrides-vm},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/calls-straight-to-voicemail-wxc-fwd-overrides-vm},
note = {Source note calls-straight-to-voicemail-wxc-fwd-overrides-vm, checked 2026-09-25}
}