Cisco's user voicemail article says that for a user to receive voicemail transcriptions, the location must have transcription enabled and the user must have both 'email a copy' and the internal mailbox selected.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Calling
Subsystem
voicemail transcription
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Moving from Unity Connection to Webex Calling voicemail: source note unity-connection-to-webex-voicemail-transcribe-internal. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-to-webex-voicemail-transcribe-internal

BibTeX

@misc{warmtransfer-claim-unity-connection-to-webex-voicemail-transcribe-internal,
  title  = {Moving from Unity Connection to Webex Calling voicemail: source note unity-connection-to-webex-voicemail-transcribe-internal},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-to-webex-voicemail-transcribe-internal},
  note   = {Source note unity-connection-to-webex-voicemail-transcribe-internal, checked 2026-09-25}
}

Read in context