Cisco first-party Webex Contact Center repositories

See also

Sources

1. 1
   The WebexSamples repository named ucmtowxc-migrationapi, whose name signals a Unified CM to Webex Calling migration API, is archived with a last push of 3 July 2023 and carries no description or licence.

   WebexSamples/ucmtowxc-migrationapi · GitHub API archived, pushed_at, description and license fields · Checked 2026-09-04
2. 2
   The GitHub organisations WebexSamples and webex are not domain-verified on GitHub, unlike CiscoDevNet and cisco, so first-party status for repositories under them rests on stated identity rather than platform verification.

   WebexSamples/webex-contact-center-flows · GitHub API organization is_verified field for each org · Checked 2026-09-04
3. 3
   The WebexSamples webex-contact-center-flows repository self-describes as the official repository of sample Webex Contact Center flow templates usable in Flow Designer, and was last pushed on 19 August 2026.

   WebexSamples/webex-contact-center-flows · GitHub API repository description and pushed_at fields · Checked 2026-09-04
4. 4
   The webex-contact-center-ai-sample-code README sends readers to a separate Media Service API sample code repository for virtual agent, media forking and real-time transcript references.

   CiscoDevNet/webex-contact-center-ai-sample-code · README, pointer to Media Service API Sample Code · Checked 2026-10-14
5. 5
   The provider-api folder in webex-contact-center-ai-sample-code holds only a notice that the dialog-connector-simulator code moved to media-service-api in CiscoDevNet/webex-contact-center-provider-sample-code.

   webex-contact-center-ai-sample-code provider-api folder · provider-api/README.md · Checked 2026-10-14
6. 6
   CiscoDevNet/webex-contact-center-ai-sample-code has two top-level folders: provider-api and serving-api.

   CiscoDevNet/webex-contact-center-ai-sample-code · Top-level folder listing · Checked 2026-10-14
7. 7
   The webex-contact-center-api-samples README sends dedicated developer support to a ticket on developer.webex.com and discussion to the Webex Contact Center APIs developer community.

   WebexSamples/webex-contact-center-api-samples · README support section · Checked 2026-10-14
8. 8
   webex-contact-center-api-samples has top-level folders for reporting, call recording, callbacks, token management, widgets and AI agent fulfilment flows, among others.

   WebexSamples/webex-contact-center-api-samples · Top-level folder listing · Checked 2026-10-14
9. 9
   webex-contact-center-api-samples is licensed under the Cisco Sample Code License Version 1.1, which states that the code is not supported by Cisco TAC.

   webex-contact-center-api-samples LICENSE · LICENSE file title and support clause · Checked 2026-10-14
10. 10
    To get started with webex-contact-center-api-samples, you create an App Integration on the Webex Developer Portal to get an OAuth2 client ID and client secret.

    WebexSamples/webex-contact-center-api-samples · README getting started section · Checked 2026-10-14
11. 11
    WebexSamples/webex-contact-center-api-samples describes itself as the official code samples and snippets repository for the Webex Contact Center APIs.

    WebexSamples/webex-contact-center-api-samples · Repository About description · Checked 2026-10-14
12. 12
    The webex-contact-center-api-samples README presents the samples as demos for learning and says production solutions should take a security-first approach to architecture and design.

    WebexSamples/webex-contact-center-api-samples · README disclaimer · Checked 2026-10-14
13. 13
    CiscoDevNet/webex-contact-center-apps was last updated on 2022-12-20, has 6 commits, and has a README with only a title.

    CiscoDevNet/webex-contact-center-apps · Repository page commit count and README; CiscoDevNet listing updated date · Checked 2026-10-14
14. 14
    The developer portal's Bring Your Own Virtual Agent page links to CiscoDevNet/webex-contact-center-provider-sample-code as the sample code and the Dialog Connector Simulator reference.

    Bring Your Own Virtual Agent · Phase 1 - Development, steps 4 and the Dialog Connector Simulator reference · Checked 2026-10-14
15. 15
    The BYoVA over gRPC documentation says the CiscoDevNet sample repository provides Java and Python reference implementations.

    Bring Your Own Virtual Agent over gRPC · Overview · Checked 2026-10-14
16. 16
    Cisco's BYoVA documentation states that the sample connector only demonstrates the protocol. The partner remains responsible for hosting, scaling, securing and supporting the production service.

    Bring Your Own Virtual Agent over gRPC · Adapt and verify the connector · Checked 2026-10-14
17. 17
    The Bring Your Own Virtual Agent developer documentation points developers to the Voice Virtual Agent protobuf definitions in the webex/dataSourceSchemas repository.

    Bring Your Own Virtual Agent over gRPC · Overview · Checked 2026-10-14
18. 18
    The developer documentation states that the Java and Python BYoVA reference connectors listen on port 8086 by default.

    Bring Your Own Virtual Agent over gRPC · Run a reference connector · Checked 2026-10-14
19. 19
    On 2026-10-14, a search of the CiscoDevNet organization for webex-contact-center returned six repositories: widget-starter, provider-sample-code, dbconnector, crm-integrations, ai-sample-code and apps.

    CiscoDevNet repositories matching webex-contact-center · Repository rows in listing · Checked 2026-10-14
20. 20
    WebexSamples/webex-ai-cookbook is a documentation-first sample repository for Webex AI agents and Webex Contact Center flow patterns, with no setup or run instructions in its README.

    WebexSamples/webex-ai-cookbook · Repository About description; README · Checked 2026-10-14
21. 21
    The webex-contact-center-crm-integrations README describes its contents as legacy Version 1 desktop layouts and companion assets for Webex Contact Center CRM integrations.

    CiscoDevNet/webex-contact-center-crm-integrations · README introduction · Checked 2026-10-14
22. 22
    webex-contact-center-crm-integrations is licensed under the Mozilla Public License 2.0, not the Cisco Sample Code License used by the WebexSamples flow and API sample repositories.

    CiscoDevNet/webex-contact-center-crm-integrations · Repository license · Checked 2026-10-14
23. 23
    The webex-contact-center-crm-integrations README sends support cases to Cisco TAC and implementation questions to the Cisco Developer Community.

    CiscoDevNet/webex-contact-center-crm-integrations · README support section · Checked 2026-10-14
24. 24
    CiscoDevNet/webex-contact-center-dbconnector lets Webex Contact Center Flow Designer reach SQL data sources and is MIT-licensed.

    CiscoDevNet/webex-contact-center-dbconnector · Repository About description and license · Checked 2026-10-14
25. 25
    dbconnector release v2.1.1, dated 2026-03-03, added SQL and LDAP endpoint support across the admin, test and deploy workflows.

    CiscoDevNet/webex-contact-center-dbconnector · README recent update v2.1.1 · Checked 2026-10-14
26. 26
    webex/dataSourceSchemas describes itself as a read-only repository where only Webex internal teams can publish schema definitions.

    webex/dataSourceSchemas · README · Checked 2026-10-14
27. 27
    webex/dataSourceSchemas holds Bring Your Own Data Source schemas for two use cases: Voice Virtual Agent (BYoVA) and Media Forking.

    webex/dataSourceSchemas · README supported use cases · Checked 2026-10-14
28. 28
    The developer portal's BYoVA proto link, a v1.2 path, may not point at the newest schema release, because the dataSourceSchemas README example URIs reference tag v1.8.inferred

    webex/dataSourceSchemas · README example URIs compared with webex-dev-byova Phase 1 step 3 link · Checked 2026-10-14
29. 29
    webex-contact-center-flows contains AI agent template folders named ai-agent-autonomous, ai-agent-scripted-track-package and ai_agent_scripted_doctors_appointment.

    WebexSamples/webex-contact-center-flows · Top-level folder listing · Checked 2026-10-14
30. 30
    The webex-contact-center-flows README states that the repository assumes template creators have fully tested their templates and that it posts the assets as is.

    WebexSamples/webex-contact-center-flows · README disclaimer · Checked 2026-10-14
31. 31
    webex-contact-center-flows contains HTTP data dip template folders for Microsoft Dynamics, Salesforce, ServiceNow and Zendesk.

    WebexSamples/webex-contact-center-flows · Top-level folder listing · Checked 2026-10-14
32. 32
    The webex-contact-center-flows README says templates are submitted through a Flow Team member for production and cross-data-centre deployment.

    WebexSamples/webex-contact-center-flows · README contribution section · Checked 2026-10-14
33. 33
    Direct pushes to the main branch of webex-contact-center-flows are not allowed. Contributors work from a fork or a branch.

    WebexSamples/webex-contact-center-flows · README contribution section · Checked 2026-10-14
34. 34
    Under its license, the sample code in webex-contact-center-flows is not supported by Cisco TAC and is not tested for quality or performance.

    webex-contact-center-flows LICENSE · LICENSE support and warranty clause · Checked 2026-10-14
35. 35
    webex-contact-center-flows contains outbound template folders named outbound-ivr-campaign, outbound-predictive-progressive and outbound-preview.

    WebexSamples/webex-contact-center-flows · Top-level folder listing · Checked 2026-10-14
36. 36
    The WebexSamples/webex-contact-center-flows repository describes itself as the official repository for sample Webex Contact Center flow templates that are usable on Flow Designer.

    WebexSamples/webex-contact-center-flows · Repository About description · Checked 2026-10-14
37. 37
    webex-contact-center-flows is licensed under the Cisco Sample Code License Version 1.1.

    webex-contact-center-flows LICENSE · LICENSE file title · Checked 2026-10-14
38. 38
    webex-contact-center-flows contains subflow template folders named subflow-callback, subflow-error, subflow-http, subflow-queue-treatment and subflow-register-scheduled_callback.

    WebexSamples/webex-contact-center-flows · Top-level folder listing · Checked 2026-10-14
39. 39
    The webex-contact-center-flows contribution guidance expects each template folder to contain a template JSON file, a template-body-filled.json file and a README.

    WebexSamples/webex-contact-center-flows · README contribution section · Checked 2026-10-14
40. 40
    The Python media forking folder in the provider sample code is only a scaffold, with implementation in progress and no runtime code. The Java Spring Boot simulator is the runnable media forking sample.

    webex-contact-center-provider-sample-code media-forking README · media-forking/README.md reference implementations section · Checked 2026-10-14
41. 41
    The media forking README says to register the data source with the media forking schema UUID, not the BYoVA schema UUID.

    webex-contact-center-provider-sample-code media-forking README · media-forking/README.md onboarding section · Checked 2026-10-14
42. 42
    The Flow Designer help article lists flow templates including Hello World, Simple inbound call to queue, Menu auto attendant, Last agent routing and three AI Agent templates.

    Build and manage flows with Flow Designer · Section 'Use flow templates' · Checked 2026-10-14
43. 43
    The in-product Flow Designer templates are probably published from the webex-contact-center-flows repository, because the help article's template names match the repository folders and the README describes promotion to production by the Flow Team.inferred

    WebexSamples/webex-contact-center-flows · README contribution section compared with the help article section 'Use flow templates' · Checked 2026-10-14
44. 44
    The Flow Designer help article lists subflow templates for collecting callback information, error handling, HTTP data dip, queue treatment and scheduled callback.

    Build and manage flows with Flow Designer · Section 'Use subflow templates' · Checked 2026-10-14
45. 45
    The provider sample code README specifies 8 kHz or 16 kHz mono audio in Linear16 or G.711 mu-law, and media forking also supports A-law.

    CiscoDevNet/webex-contact-center-provider-sample-code · README audio constraints section · Checked 2026-10-14
46. 46
    The provider sample code repository covers Bring Your Own Virtual Agent over two transports: gRPC bidirectional streaming with Protobuf, and WebSocket with JSON text frames.

    CiscoDevNet/webex-contact-center-provider-sample-code · README features section · Checked 2026-10-14
47. 47
    Real-time media forking in the provider sample code supports only gRPC bidirectional streaming. Webex Contact Center is the gRPC client and the partner service implements the ConversationAudio server.

    webex-contact-center-provider-sample-code media-forking README · media-forking/README.md transport section · Checked 2026-10-14
48. 48
    The provider sample code requires runtime JWS/JWT validation of inbound calls, and supports mTLS as an extra transport-layer check.

    CiscoDevNet/webex-contact-center-provider-sample-code · README authentication section; mtls-authentication.md · Checked 2026-10-14
49. 49
    webex-contact-center-provider-sample-code is licensed under the Cisco Sample Code License v1.1.

    CiscoDevNet/webex-contact-center-provider-sample-code · License file named on repository page · Checked 2026-10-14
50. 50
    The provider sample code README says the code is for reference and learning, is not meant for production use as is, and is not covered by any Cisco support contract.

    CiscoDevNet/webex-contact-center-provider-sample-code · README disclaimer · Checked 2026-10-14
51. 51
    The provider sample code lists four prerequisites: a Webex Contact Center tenant, an authorized Webex Service App, a registered data source and a Control Hub flow.

    CiscoDevNet/webex-contact-center-provider-sample-code · README prerequisites section · Checked 2026-10-14
52. 52
    CiscoDevNet/webex-contact-center-provider-sample-code holds reference implementations and integration guides for the Media Service APIs that Webex Contact Center exposes to providers, partners and customers.

    CiscoDevNet/webex-contact-center-provider-sample-code · README introduction · Checked 2026-10-14
53. 53
    The Serving API README gives the gRPC endpoint pattern serving-api-streaming.wxcc-{data-center}.cisco.com:443, with us1 as the example data centre.

    webex-contact-center-ai-sample-code serving-api folder · serving-api/README.md endpoint section · Checked 2026-10-14
54. 54
    The CCAI Serving API sample runs against a gRPC server, and clients connect with a gRPC client or from a browser using grpc-web.

    webex-contact-center-ai-sample-code serving-api folder · serving-api/README.md · Checked 2026-10-14
55. 55
    The Serving API README requires an access token from the organization's machine account with the scopes cjp-ccai:read and cjp:organization in the Authorization header.

    webex-contact-center-ai-sample-code serving-api folder · serving-api/README.md authentication section · Checked 2026-10-14
56. 56
    On 2026-10-14, a search of the WebexSamples organization for contact-center returned four repositories: webex-contact-center-api-samples, webex-contact-center-flows, webex-ai-cookbook and webex-contact-center-agent-desktop-api-sample.

    WebexSamples repositories matching contact-center · Repository rows in listing · Checked 2026-10-14
57. 57
    According to the widget starter README, third-party custom widgets loaded from an untrusted absolute script URL are wrapped in a sandboxed iframe in Desktop.

    CiscoDevNet/webex-contact-center-widget-starter · README iframe shell section; Examples/Layouts/Iframe_Shell_Partner_Fixes.json · Checked 2026-10-14
58. 58
    The widget starter README tells developers to install the @wxcc-desktop/sdk package with npm or yarn and import Desktop from it.

    CiscoDevNet/webex-contact-center-widget-starter · README Desktop JS SDK section · Checked 2026-10-14
59. 59
    CiscoDevNet/webex-contact-center-widget-starter provides Agent and Supervisor Desktop widget starters for React, Angular and a pure Web Component approach built on Lit Element.

    CiscoDevNet/webex-contact-center-widget-starter · README introduction; top-level folders react, angular and lit-element · Checked 2026-10-14

Documents

Cite this page

WarmTransfer. (2026, October 14). Cisco first-party Webex Contact Center repositories. WarmTransfer. https://warmtransfer.net/knowledge/webex-cc-github-registry

@misc{warmtransfer-webex-cc-github-registry,
  title  = {Cisco first-party Webex Contact Center repositories},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/webex-cc-github-registry},
  note   = {Verified 2026-10-14}
}