Bring Your Own Virtual Agent

Publisher

Cisco Systems, Inc. (Webex for Developers)

URL

https://developer.webex.com/mcp/docs/bring-your-own-virtual-agent

Published

2026-09-04

Updated

unknown

Accessed

2026-09-16

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The developer portal's Bring Your Own Virtual Agent page links to CiscoDevNet/webex-contact-center-provider-sample-code as the sample code and the Dialog Connector Simulator reference. in context
• Cisco's own site taxonomy files Bring Your Own Virtual Agent under its Model Context Protocol navigation category, which its own content contradicts. in context
• Bring Your Own Virtual Agent is a remote procedure call and websocket contract between Webex Contact Center and a partner-hosted virtual agent connector, and its documentation never uses Model Context Protocol terminology in its body. in context
• The Bring Your Own Virtual Agent documentation states no maximum number of connectors or data sources per organisation. inferred in context
• Bring Your Own Virtual Agent authentication requires a service application with data source read and write scopes that do not appear under those names in the scope catalogue the same payload carries. in context

Cite this source record

APA

WarmTransfer. (2026, September 4). Bring Your Own Virtual Agent. WarmTransfer. https://warmtransfer.net/knowledge/sources/webex-dev-byova

BibTeX

@misc{warmtransfer-webex-dev-byova,
  title  = {Bring Your Own Virtual Agent},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/webex-dev-byova},
  note   = {Cisco Systems, Inc. (Webex for Developers), accessed 2026-09-16}
}