WarmTransfer
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Supported languages and voices for Webex AI agents

Verified 2026-09-24 · 59 sources · tier 2

Cisco documents that customers can interact with Webex AI agents in their preferred language across both digital and voice channels 8. The language configuration, voice selection, and available locales differ depending on whether the agent is autonomous or scripted and which underlying AI engine is selected 3​47​23.

Autonomous AI agent language and voice configuration

An autonomous Webex AI agent can be configured with only 1 language at a time, depending on the chosen AI engine, and the administrator can change it to another language as needed 3. The AI engine chosen for an autonomous agent determines its conversation settings, including language, voice, DTMF, and delays and interruptions 23. An autonomous AI agent engine combines a language model, guardrails, speech-to-text (ASR/STT), text-to-speech (TTS), an interim response model, and a turn prediction model 10.

For autonomous AI agents, 7 English locales are Generally Available: en-US, en-IN, en-GB, en-AU, en-IE, en-PH, and en-SG 26. On 2026-06-08 Cisco announced General Availability of expanded non-English language support for Webex AI Agent on voice and digital channels, stating 18 languages in GA 25. WarmTransfer's reading of the sources is that the 18 languages in the June 2026 GA announcement most likely counts locales, because the GA set covers 15 distinct non-English languages but 18 locales when French and Spanish variants are counted separately 1. For autonomous AI agents, 18 non-English locales are Generally Available: bg-BG, fr-FR, fr-CA, de-DE, gu-IN, hi-IN, hu-HU, it-IT, ja-JP, kn-IN, ko-KR, mr-IN, pl-PL, pt-BR, es-ES, es-MX, es-US, and vi-VN 27.

Autonomous agents also support code-mixed interactions in specific locales: an autonomous Webex AI agent configured in hi-IN, en-SG, or fil-PH can handle code-mixed conversations in Hinglish, Singlish, or Taglish respectively 9. Cisco states that Beta language support for AI agents is limited, but that no billing limits are applied per organisation 5.

Voice identifiers are printed as locale-prefixed names, for example en-PH-Angela or en-US-Jess 57. The voice is chosen from a Select voice drop-down, and the voices offered depend on the chosen AI engine and the configured language 58. An autonomous agent's speaking rate accepts values from 0.7 to 1.2, and the default of 1.0 is normal speed 51.

Under Webex AI Pro 1.0, the default English voice is en-US-Jennifer 12, and en-US has 9 voices: Maria, Daniel, Jennifer, Henry, Sophia, Ezra, Hazel, Oliver, and Clara 19.

  • en-GB has 5 voices under Webex AI Pro 1.0: Agnes, Colton, Emma, John, and Charlotte 15.
  • en-IE has 2 voices under Webex AI Pro 1.0 (Liam and Fiona) and 4 under Webex AI Pro-Europe 1.0 (en-IE-Fionn, en-IE-Rory, en-IE-Clodagh, and en-IE-Aoife) 16.
  • en-IN has 5 voices (Ananya, Veer, Arjun, Aarav, Kavita) and en-AU has 5 voices (Amelia, Chris, Mia, Henry, Olivia) under Webex AI Pro 1.0 17.
  • en-PH has 2 voices (en-PH-Angela, en-PH-James) and en-SG has 2 voices (en-SG-Emma, en-SG-Lucas) 18.
  • Spanish: es-ES has 7 voices (Cristina, Pablo, Maria, Diego, Javier, Carmen, Marco), es-MX has 2 (Luna, Arturo), and es-US has 2 (Alonso, Paloma) 50.
  • French: fr-FR has 6 voices (Ariane, Adrien, Alice, Vincent, Louis, Pauline) and fr-CA has 2 (Lea, Andre) 24.
  • German: de-DE has 6 voices (Emma, Jonas, Ella, Leo, Oskar, and Lena) 28.
  • Italian and Gujarati: it-IT has 8 voices (Alice, Nico, Anna, Marco, Giovanni, Sofia, Luca, Giulia) and gu-IN has 6 voices (Kavita, Siddharth, Pooja, Rohit, Riya, Anmol) 30.
  • Hindi: hi-IN has 4 voices (Kiara, Karan, Gayatri, and Rehman) 29.
  • Japanese and Korean: ja-JP has 3 voices (Yui, Kaito, Haru) and ko-KR has 4 voices (Jiwoo, Doyoon, Soomin, Hyunwoo) 31.
  • Polish and Portuguese: pl-PL has 4 voices (Natalia, Filip, Zuzanna, Hanna) and pt-BR has 4 voices (Camila, Davi, Ana, Carlos) 33.
  • Two-voice locales: bg-BG, hu-HU, vi-VN, kn-IN, and mr-IN each have 2 voices (bg-BG: Blagovesta, Hristo; hu-HU: Bence, Reka; vi-VN: Linh, Tai; kn-IN: Meghana, Arjun; mr-IN: Aarti, Manoj) 53.

Engine families and regional availability

Autonomous AI agents offer 3 engine families, each in a 1.0 and a 2.0 version: Webex AI Pro, Webex AI Pro-US, and Webex AI Pro-Europe 22. Webex AI Pro (1.0 and 2.0) is described as a general-purpose engine, available globally, with global language support 39. For the Webex AI Pro 1.0 engine, the default language is English and the administrator can choose another language from a drop-down list 36.

Webex AI Pro-US (1.0 and 2.0) is available only to US customers and supports English only 40. It is localized for regional accents and regulatory compliance 40. For the Webex AI Pro-US 1.0 engine, en-US is the default locale 41, and the default English voice is en-US-Jess 13.

Webex AI Pro-Europe (1.0 and 2.0) is available only to European customers and supports English only 38. Webex AI Pro Europe went live for autonomous AI agents on 2026-05-11 and was initially available in English 37. It is localized for regional accents and regulatory compliance 38. For Webex AI Pro-Europe 1.0, en-GB is the default locale 41, and the default English voice is en-GB-Grace 11.

Cisco says Webex AI Pro-US and Pro-Europe give a more human-like conversational experience but offer fewer voices, while Webex AI Pro offers a wide range of voices in various accents 59. With the Webex AI Pro-US 1.0 or Webex AI Pro-Europe 1.0 engine, voice conversations can be previewed in English only 35.

On 2026-09-08 Cisco announced new AI engines for Webex AI Agent: Webex AI Pro 2.0, Webex AI Pro US 2.0, and Webex AI Pro EU 2.0 56. Cisco states that Webex AI Pro 1.0, Webex AI Pro-US 1.0, and Webex AI Pro-Europe 1.0 will be deprecated in the near future, although the engines article gives no date 54. A separate announcement notes that support for the version 1.0 Webex AI Agent engines ends on 2027-02-15 55. WarmTransfer's reading of the sources is that the language and voice tables most likely predate the Webex AI Pro 2.0 engines for autonomous agents: the article was last updated 2026-07-16, lists only 1.0 engines for autonomous agents, and the 2.0 engines were announced on 2026-09-08 52.

The "Languages supported by Cisco AI Assistant" documentation covers AI Assistant for Webex Suite, AI for Devices, and AI for Calling, not Webex AI agents, and its language lists represent a separate matrix 2.

Scripted AI agent models and languages

A scripted Webex AI agent can be configured with multiple languages at the same time, with 1 of them set as the default language 47. Scripted AI agents use NLU, dialogue management, and response retrieval, and add ASR and TTS for voice interactions 49.

AI Agent Studio supports 2 multilingual models for training scripted AI agents: Polymatch and Language Encoder 46. When a scripted AI agent is trained with Polymatch, a separate model is created for each language 34. Cisco says Language Encoder works best for training data made of long utterances and Polymatch works best for short utterances 32.

Every row in the scripted AI agent language table lists Webex AI Pro 2.0 and Webex AI Pro 1.0 (with Swiftmatch) as the supporting engines 44. For scripted AI agents, only 5 English locales are Generally Available: en-US, en-IN, en-GB, en-AU, and en-IE 45. In addition, 13 non-English locales are in Beta: da-DK, nl-NL, fr-FR, fr-CA, de-DE, it-IT, nb-NO, pl-PL, pt-BR, es-ES, es-MX, es-US, and sv-SE 43. For scripted AI agents, Polish (pl-PL) is supported only by the Language Encoder model; every other locale in the scripted table is supported by both Language Encoder and Polymatch 48.

See also

Applicability

Applies to: Cisco Webex AI Agent and Cisco AI Assistant. Deployments: multi-tenant. Sources checked 2026-09-24. Webex AI Pro-US (1.0 and 2.0) is available only to US customers 40. Webex AI Pro-Europe (1.0 and 2.0) is available only to European customers 38. Webex AI Pro-Europe went live for autonomous AI agents on 2026-05-11 37. Expanded non-English GA language support applies from 2026-06-08 onward 25. Webex AI Pro 2.0, Webex AI Pro US 2.0, and Webex AI Pro EU 2.0 apply from 2026-09-08 onward 56. Support for version 1.0 engines ends on 2027-02-15 55.

What remains uncertain

The language and voice matrix for Webex AI Pro 2.0, Pro-US 2.0, and Pro-Europe 2.0 autonomous engines is not covered by the sources below. Migration steps and behaviour changes when moving agents from 1.0 to 2.0 engines before 2027-02-15 are not covered by the sources below. The discrepancy where the engines article says non-English is Beta while the languages table and What's new say 18 locales are GA is not covered by the sources below. Language support for Webex AI agents on Contact Center Enterprise, PCCE, or UCCE is not covered by the sources below. Raw-HTML verification of Table 1 voice-to-engine mapping across regional engine columns is not covered by the sources below. What Cisco means when stating that Beta language support is limited—whether regarding quality, quota, or SLA—is not covered by the sources below. Scripted agent language detection and mid-conversation language switching are not covered by the sources below. Voice gender and style attributes for AI agent voices are not covered by the sources below.

See also

Depends on

  • Webex AI Agent Studio scripted and autonomous agents — Inbound: the AI Agent Studio topic depends on this one. Per-engine language and voice support is documented in a separate Cisco article (help.webex.com pdef2d) that the Studio administration guide links to.

Referenced by

Sources

  1. 1
    The '18 languages' in the June 2026 GA announcement most likely counts locales: the GA set covers 15 distinct non-English languages but 18 locales, because French, Spanish and Portuguese variants are counted separately.inferred
    What's new for administrators in Webex Contact Center · Entry 'Now Generally Available: Expanded Language Support for Webex AI Agent', June 08, 2026, language list · Checked 2026-09-24
  2. 2
    The 'Languages supported by Cisco AI Assistant' article covers AI Assistant for Webex Suite, AI for Devices and AI for Calling, not Webex AI agents. Its language lists are a separate matrix.
    Languages supported by Cisco AI Assistant · Opening paragraph and product sections · Checked 2026-09-24
  3. 3
    An autonomous Webex AI agent can be configured with only one language at a time, depending on the chosen AI engine, and the administrator can change it to another language as needed.
    Supported languages and voices for AI agents · Introductory paragraphs · Checked 2026-09-24
  4. 4
    The autonomous AI agent table (Table 1) lists, for each row, the language, locale, voice names, AI engine, digital/voice channel support and General Availability or Beta status.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1 header row · Checked 2026-09-24
  5. 5
    Cisco states that Beta language support for AI agents is limited, but that no billing limits are applied per organisation.
    Supported languages and voices for AI agents · Autonomous AI agent > second note under Table 1 · Checked 2026-09-24
  6. 6
    Beta locales in the autonomous table also have named voices, for example six voices each for ar-SA and zh-CN.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows ar-SA and zh-CN · Checked 2026-09-24
  7. 7
    For autonomous AI agents, Beta locales include ar-AE, ar-SA, bn-IN, ca-ES, zh-CN, zh-TW, zh-HK, hr-HR, cs-CZ, da-DK, nl-NL, nl-BE, fi-FI, ka-GE, de-CH, el-GR, he-IL, is-IS, id-ID, ga-IE, lv-LV, ms-MY, ml-IN, nb-NO, pt-PT, ro-RO, ru-RU, sr-RS, sk-SK, sl-SI, sv-SE, fil-PH, ta-IN, te-IN, th-TH, tr-TR, uk-UA, cy-GB and zu-ZA.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows marked Beta · Checked 2026-09-24
  8. 8
    Cisco documents that customers can interact with Webex AI agents in their preferred language across both digital and voice channels.
    Supported languages and voices for AI agents · Introductory paragraph, before the Autonomous AI agent heading · Checked 2026-09-24
  9. 9
    An autonomous Webex AI agent configured in hi-IN, en-SG or fil-PH can handle code-mixed conversations in Hinglish, Singlish or Taglish respectively.
    Supported languages and voices for AI agents · Autonomous AI agent > first note under Table 1 · Checked 2026-09-24
  10. 10
    An autonomous AI agent engine combines a large language model, guardrails, speech-to-text (ASR/STT), text-to-speech (TTS), an interim response model and a turn prediction model.
    Understand AI engines for AI agents · Components of an AI engine (autonomous) · Checked 2026-09-24
  11. 11
    For the Webex AI Pro-Europe 1.0 engine, the default English voice is en-GB-Grace.
    Webex AI Agent Studio Administration guide · Configure conversation settings > Select voice · Checked 2026-09-24
  12. 12
    For the Webex AI Pro 1.0 engine, the default English voice is en-US-Jennifer.
    Webex AI Agent Studio Administration guide · Configure conversation settings > Select voice · Checked 2026-09-24
  13. 13
    For the Webex AI Pro-US 1.0 engine, the default English voice is en-US-Jess.
    Webex AI Agent Studio Administration guide · Configure conversation settings > Select voice · Checked 2026-09-24
  14. 14
    The table lists en-GB-Thomas, en-GB-Ben, en-GB-Grace and en-GB-Linda against Webex AI Pro-Europe 1.0 and en-GB-Lillian against Webex AI Pro-US 1.0.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, row English en-GB (regional engines) · Checked 2026-09-24
  15. 15
    Under Webex AI Pro 1.0, en-GB has five voices: Agnes, Colton, Emma, John and Charlotte.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, row English en-GB (Webex AI Pro 1.0) · Checked 2026-09-24
  16. 16
    en-IE has two voices under Webex AI Pro 1.0 (Liam and Fiona) and four under Webex AI Pro-Europe 1.0 (en-IE-Fionn, en-IE-Rory, en-IE-Clodagh and en-IE-Aoife).
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, row English en-IE · Checked 2026-09-24
  17. 17
    Under Webex AI Pro 1.0, en-IN has five voices (Ananya, Veer, Arjun, Aarav, Kavita) and en-AU has five voices (Amelia, Chris, Mia, Henry, Olivia).
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows English en-IN and en-AU · Checked 2026-09-24
  18. 18
    en-PH has two voices (en-PH-Angela, en-PH-James) and en-SG has two voices (en-SG-Emma, en-SG-Lucas).
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows English en-PH and en-SG · Checked 2026-09-24
  19. 19
    Under Webex AI Pro 1.0, en-US has nine voices: Maria, Daniel, Jennifer, Henry, Sophia, Ezra, Hazel, Oliver and Clara.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, row English en-US (Webex AI Pro 1.0) · Checked 2026-09-24
  20. 20
    The table lists six en-US voices against the Webex AI Pro-US 1.0 and Webex AI Pro-Europe 1.0 engines: en-US-Jess, en-US-Lisa, en-US-Frank, en-US-Mia, en-US-Chris and en-US-Aaron.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, row English en-US (Webex AI Pro-US 1.0 / Webex AI Pro-Europe 1.0) · Checked 2026-09-24
  21. 21
    The engines article describes Webex AI Pro language support as English plus various other languages in Beta, while the languages article and the 2026-06-08 What's new entry list 18 non-English locales as Generally Available for autonomous agents.disputed
    Understand AI engines for AI agents · How to choose the right engine > language support · Checked 2026-09-24
  22. 22
    Autonomous AI agents offer three engine families, each in a 1.0 and a 2.0 version: Webex AI Pro, Webex AI Pro-US and Webex AI Pro-Europe.
    Understand AI engines for AI agents · Autonomous AI agent currently offers (engine option list) · Checked 2026-09-24
  23. 23
    The AI engine chosen for an autonomous agent determines its conversation settings, including language, voice, DTMF, and delays and interruptions.
    Webex AI Agent Studio Administration guide · Update autonomous AI agent profile · Checked 2026-09-24
  24. 24
    French voices for autonomous agents: fr-FR has six (Ariane, Adrien, Alice, Vincent, Louis, Pauline) and fr-CA has two (Lea, Andre).
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows French fr-FR and fr-CA · Checked 2026-09-24
  25. 25
    On 2026-06-08 Cisco announced General Availability of expanded non-English language support for Webex AI Agent on voice and digital channels, stating 18 languages in GA.
    What's new for administrators in Webex Contact Center · Entry 'Now Generally Available: Expanded Language Support for Webex AI Agent', June 08, 2026 · Checked 2026-09-24
  26. 26
    For autonomous AI agents, seven English locales are Generally Available: en-US, en-IN, en-GB, en-AU, en-IE, en-PH and en-SG.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, English rows, GA/Beta column · Checked 2026-09-24
  27. 27
    For autonomous AI agents, 18 non-English locales are Generally Available: bg-BG, fr-FR, fr-CA, de-DE, gu-IN, hi-IN, hu-HU, it-IT, ja-JP, kn-IN, ko-KR, mr-IN, pl-PL, pt-BR, es-ES, es-MX, es-US and vi-VN.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows marked General Availability · Checked 2026-09-24
  28. 28
    de-DE has six voices for autonomous agents: Emma, Jonas, Ella, Leo, Oskar and Lena.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, row German de-DE · Checked 2026-09-24
  29. 29
    hi-IN has four voices for autonomous agents: Kiara, Karan, Gayatri and Rehman.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, row Hindi hi-IN · Checked 2026-09-24
  30. 30
    it-IT has eight voices (Alice, Nico, Anna, Marco, Giovanni, Sofia, Luca, Giulia) and gu-IN has six voices (Kavita, Siddharth, Pooja, Rohit, Riya, Anmol).
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows Italian it-IT and Gujarati gu-IN · Checked 2026-09-24
  31. 31
    ja-JP has three voices (Yui, Kaito, Haru) and ko-KR has four voices (Jiwoo, Doyoon, Soomin, Hyunwoo).
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows Japanese ja-JP and Korean ko-KR · Checked 2026-09-24
  32. 32
    Cisco says Language Encoder works best for training data made of long utterances and Polymatch works best for short utterances.
    Supported languages and voices for AI agents · Scripted AI agent > Supported language models · Checked 2026-09-24
  33. 33
    pl-PL has four voices (Natalia, Filip, Zuzanna, Hanna) and pt-BR has four voices (Camila, Davi, Ana, Carlos).
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows Polish pl-PL and Portuguese pt-BR · Checked 2026-09-24
  34. 34
    When a scripted AI agent is trained with Polymatch, a separate model is created for each language.
    Supported languages and voices for AI agents · Scripted AI agent > Supported language models · Checked 2026-09-24
  35. 35
    With the Webex AI Pro-US 1.0 or Webex AI Pro-Europe 1.0 engine, voice conversations can be previewed in English only.
    Webex AI Agent Studio Administration guide · Preview voice conversation · Checked 2026-09-24
  36. 36
    For the Webex AI Pro 1.0 engine, the default language is English and the administrator can choose another language from a drop-down list.
    Webex AI Agent Studio Administration guide · Configure conversation settings > Language · Checked 2026-09-24
  37. 37
    Webex AI Pro Europe went live for autonomous AI agents on 2026-05-11 and was initially available in English.
    What's new for administrators in Webex Contact Center · Entry 'New AI Engine for Autonomous AI Agent—Webex AI Pro Europe', May 11, 2026 · Checked 2026-09-24
  38. 38
    Webex AI Pro-Europe (1.0 and 2.0) is available only to European customers and supports English only. It is localized for regional accents and regulatory compliance.
    Understand AI engines for AI agents · Autonomous AI agent currently offers > Webex AI Pro-Europe; How to choose the right engine · Checked 2026-09-24
  39. 39
    Webex AI Pro (1.0 and 2.0) is described as a general-purpose engine, available globally, with global language support.
    Understand AI engines for AI agents · Autonomous AI agent currently offers > Webex AI Pro · Checked 2026-09-24
  40. 40
    Webex AI Pro-US (1.0 and 2.0) is available only to US customers and supports English only. It is localized for regional accents and regulatory compliance.
    Understand AI engines for AI agents · Autonomous AI agent currently offers > Webex AI Pro-US; How to choose the right engine · Checked 2026-09-24
  41. 41
    English is the only supported language for Webex AI Pro-US 1.0, with en-US as the default locale, and for Webex AI Pro-Europe 1.0, with en-GB as the default locale.
    Webex AI Agent Studio Administration guide · Configure conversation settings > Language · Checked 2026-09-24
  42. 42
    Every row in the autonomous language table is marked as supported on both digital and voice channels.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, Digital/Voice column · Checked 2026-09-24
  43. 43
    For scripted AI agents, 13 non-English locales are Beta: da-DK, nl-NL, fr-FR, fr-CA, de-DE, it-IT, nb-NO, pl-PL, pt-BR, es-ES, es-MX, es-US and sv-SE.
    Supported languages and voices for AI agents · Scripted AI agent > Table 2, rows marked Beta · Checked 2026-09-24
  44. 44
    Every row in the scripted AI agent language table lists Webex AI Pro 2.0 and Webex AI Pro 1.0 (with Swiftmatch) as the supporting engines.
    Supported languages and voices for AI agents · Scripted AI agent > Table 2, AI engine column · Checked 2026-09-24
  45. 45
    For scripted AI agents, only five English locales are Generally Available: en-US, en-IN, en-GB, en-AU and en-IE.
    Supported languages and voices for AI agents · Scripted AI agent > Table 2, GA/Beta column · Checked 2026-09-24
  46. 46
    AI Agent Studio supports two multilingual models for training scripted AI agents: Polymatch and Language Encoder.
    Supported languages and voices for AI agents · Scripted AI agent > Supported language models · Checked 2026-09-24
  47. 47
    A scripted Webex AI agent can be configured with multiple languages at the same time, with one of them set as the default language.
    Supported languages and voices for AI agents · Introductory paragraphs · Checked 2026-09-24
  48. 48
    For scripted AI agents, Polish (pl-PL) is supported only by the Language Encoder model. Every other locale in the scripted table is supported by both Language Encoder and Polymatch.
    Supported languages and voices for AI agents · Scripted AI agent > Table 2, pl-PL row and asterisk legend (* / **) · Checked 2026-09-24
  49. 49
    Scripted AI agents use NLU, dialogue management and response retrieval, and add ASR and TTS for voice interactions.
    Understand AI engines for AI agents · Components of an AI engine (scripted) · Checked 2026-09-24
  50. 50
    Spanish voices for autonomous agents: es-ES has seven (Cristina, Pablo, Maria, Diego, Javier, Carmen, Marco), es-MX has two (Luna, Arturo) and es-US has two (Alonso, Paloma).
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows Spanish es-ES, es-MX, es-US · Checked 2026-09-24
  51. 51
    An autonomous agent's speaking rate accepts values from 0.7 to 1.2, and the default of 1.0 is normal speed.
    Webex AI Agent Studio Administration guide · Configure conversation settings > Speaking rate · Checked 2026-09-24
  52. 52
    The language and voice tables most likely predate the Webex AI Pro 2.0 engines for autonomous agents: the article was last updated 2026-07-16, lists only 1.0 engines for autonomous agents, and the 2.0 engines were announced on 2026-09-08.inferred
    Supported languages and voices for AI agents · Article update date; Autonomous AI agent > Table 1, AI engine column · Checked 2026-09-24
  53. 53
    bg-BG, hu-HU, vi-VN, kn-IN and mr-IN each have two voices for autonomous agents (bg-BG: Blagovesta, Hristo; hu-HU: Bence, Reka; vi-VN: Linh, Tai; kn-IN: Meghana, Arjun; mr-IN: Aarti, Manoj).
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, rows bg-BG, hu-HU, vi-VN, kn-IN, mr-IN · Checked 2026-09-24
  54. 54
    Cisco states that Webex AI Pro 1.0, Webex AI Pro-US 1.0 and Webex AI Pro-Europe 1.0 will be deprecated in the near future. The engines article gives no date.
    Understand AI engines for AI agents · Autonomous AI agent currently offers > deprecation note · Checked 2026-09-24
  55. 55
    Support for the version 1.0 Webex AI Agent engines ends on 2027-02-15.
    What's new for administrators in Webex Contact Center · Entry 'New AI engine for Webex AI Agent', September 08, 2026 · Checked 2026-09-24
  56. 56
    On 2026-09-08 Cisco announced new AI engines for Webex AI Agent, Webex AI Pro 2.0, Webex AI Pro US 2.0 and Webex AI Pro EU 2.0, with the underlying model upgraded from GPT-4.1 to GPT-5.4.
    What's new for administrators in Webex Contact Center · Entry 'New AI engine for Webex AI Agent', September 08, 2026 · Checked 2026-09-24
  57. 57
    Voice identifiers are printed as locale-prefixed names, for example en-PH-Angela or en-US-Jess.
    Supported languages and voices for AI agents · Autonomous AI agent > Table 1, Voice name column · Checked 2026-09-24
  58. 58
    The voice is chosen from a Select voice drop-down, and the voices offered depend on the chosen AI engine and the configured language.
    Webex AI Agent Studio Administration guide · Configure conversation settings > Select voice · Checked 2026-09-24
  59. 59
    Cisco says Webex AI Pro-US and Pro-Europe give a more human-like conversational experience but offer fewer voices, while Webex AI Pro offers a wide range of voices in various accents.
    Understand AI engines for AI agents · How to choose the right engine > voice experience · Checked 2026-09-24

Documents

tier 2 current vendor documentation

Languages supported by Cisco AI Assistant

Cisco Systems (Webex Help Center) · 2026-02-25 · accessed 2026-09-24

tier 2 current vendor documentation

Supported languages and voices for AI agents

Cisco Systems (Webex Help Center) · 2026-07-16 · accessed 2026-09-24

tier 2 current vendor documentation

Understand AI engines for AI agents

Cisco Systems (Webex Help Center) · 2026-09-08 · accessed 2026-09-24

tier 2 current vendor documentation

Webex AI Agent Studio Administration guide

Cisco Systems, Inc. (Webex Help Center) · 2026-09-03 · accessed 2026-09-04

tier 2 current vendor documentation

What's new for administrators in Webex Contact Center

Cisco Systems, Inc. (Webex Help Center) · 2026-09-03 · accessed 2026-09-05

Cite this page

APA

WarmTransfer. (2026, September 24). Supported languages and voices for Webex AI agents. WarmTransfer. https://warmtransfer.net/knowledge/webex-ai-agent-languages-voices

BibTeX

@misc{warmtransfer-webex-ai-agent-languages-voices,
  title  = {Supported languages and voices for Webex AI agents},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/webex-ai-agent-languages-voices},
  note   = {Verified 2026-09-24}
}