Adding entry points to a flow

Publisher

Zoom Communications

URL

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059448

Published

unknown

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Zoom proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A connected email account can be the entry point of only one flow, though one flow can have several email accounts. in context
• An entry point can be added to a Zoom Contact Center flow only when the flow is in Published status. in context
• Voice and SMS flows use phone numbers as entry points, including US and Canada toll-free numbers; video, chat and work item flows use an Entry ID. in context

Cite this source record

APA

WarmTransfer. (2026, September 24). Adding entry points to a flow. WarmTransfer. https://warmtransfer.net/knowledge/sources/zoom-kb0059448-flow-entry-points

BibTeX

@misc{warmtransfer-zoom-kb0059448-flow-entry-points,
  title  = {Adding entry points to a flow},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/zoom-kb0059448-flow-entry-points},
  note   = {Zoom Communications, accessed 2026-09-24}
}