Source note · Zoom Contact Center flows and reporting
Voice and SMS flows use phone numbers as entry points, including US and Canada toll-free numbers; video, chat and work item flows use an Entry ID.
Checked 2026-09-24
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- entry points
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Adding entry points to a flow — Zoom Communications · tier 2 current vendor documentation · Entry point types by channel
Cite this note
APA
WarmTransfer. (2026, September 24). Zoom Contact Center flows and reporting: source note zoom-contact-center-entry-point-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-entry-point-types
BibTeX
@misc{warmtransfer-claim-zoom-contact-center-entry-point-types,
title = {Zoom Contact Center flows and reporting: source note zoom-contact-center-entry-point-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-entry-point-types},
note = {Source note zoom-contact-center-entry-point-types, checked 2026-09-24}
}