Source note · Setting up Zoom Contact Center queues and flows
Adding an entry point from the Flows list requires the flow to be in Published status; a voice or SMS flow also requires a phone number that has been obtained and is unassigned, and a video, web chat or in-app chat flow requires an Entry ID to have been created.
Checked 2026-09-30
Associated flow must be in a Published status
- Vendor
- Zoom
- Product
- Zoom Contact Center
- Subsystem
- flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Adding entry points to a flow — Zoom Communications · tier 2 current vendor documentation · Prerequisites
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-entry-point-prereqs. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-entry-point-prereqs
BibTeX
@misc{warmtransfer-claim-zoom-contact-center-setup-entry-point-prereqs,
title = {Setting up Zoom Contact Center queues and flows: source note zoom-contact-center-setup-entry-point-prereqs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-setup-entry-point-prereqs},
note = {Source note zoom-contact-center-setup-entry-point-prereqs, checked 2026-09-30}
}