Cisco IP Phone 7800 Series Multiplatform Phones User Guide - Calls

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/MPP/7800/english/userguide/pa2d_b_7800-user-guide-mpp-11/pa2d_b_7800-user-guide-mpp-11_chapter_01.html

Published

2024-01-30

Updated

unknown

Accessed

2026-09-21

HTTP status

200

License

Cisco documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• An incoming call on a Cisco IP Phone 7800 Series Multiplatform phone is answered by pressing the flashing red line button. in context
• On a Cisco IP Phone 7800 Series Multiplatform phone, a call arriving while another call is active announces itself with a single beep and a line button flashing red, and is answered by pressing that line button. in context
• To add another person to an active call on a Cisco IP Phone 7800 Series Multiplatform phone, press Conference, enter the phone number of the party to add and press Call, then press Conference again. in context
• The user guide procedure Consult Before You Complete a Transfer on a Cisco IP Phone 7800 Series Multiplatform phone is: from a call that is not on hold press Transfer, talk to the other person when they answer, optionally press the line key to move between the held call and the transfer target, and press Transfer again to complete the transfer. in context
• On a Cisco IP Phone 7800 Series Multiplatform phone, pressing DND turns Do Not Disturb on and pressing Clr DND turns it off, and while it is on the words Do not disturb are displayed in the top bar of the screen. in context
• The call forward services offered in the phone menu and by the Forward softkey on a Cisco IP Phone 7800 Series Multiplatform phone are Forward all, Forward busy and Forward no answer, and an active forward can be cleared with a Clr fwd or Clf fwd all softkey. in context
• An active call on a Cisco IP Phone 7800 Series Multiplatform phone is put on hold by pressing Hold, and stays on hold until it is resumed. in context
• To place a call from a Cisco IP Phone 7800 Series Multiplatform phone using the handset, enter the number and then pick up the handset. in context
• To place a call on a headset from a Cisco IP Phone 7800 Series Multiplatform phone, plug in the headset, enter the number using the keypad and then press Headset. in context
• To place a call on speakerphone from a Cisco IP Phone 7800 Series Multiplatform phone, enter the number using the keypad and then press Speakerphone. in context
• Pressing Mute on a Cisco IP Phone 7800 Series Multiplatform phone mutes the call audio so the other person can't hear you, and pressing Mute again turns mute off. in context
• The Calls chapter of the Cisco IP Phone 7800 Series Multiplatform Phones User Guide names no Blind Xfer or Blind transfer softkey anywhere; it presents unattended transfer as the same Transfer key sequence completed without consulting. in context
• Redial on a Cisco IP Phone 7800 Series Multiplatform phone is used by optionally selecting a line, pressing Redial, selecting a record from the Placed calls list and pressing Call. in context
• For Webex Calling, workspace devices support Redial only when Local Call history is set for the workspace device, or by using the feature access code *66. in context
• A held call on a Cisco IP Phone 7800 Series Multiplatform phone is resumed by pressing Hold or Resume. in context
• To move between two calls on a Cisco IP Phone 7800 Series Multiplatform phone, press the line button of the held call and then Resume, which resumes that call and automatically places the other call on hold. in context
• The user guide procedure Transfer a Call to Another Person on a Cisco IP Phone 7800 Series Multiplatform phone is: from a call that is not on hold press Transfer, then enter the other person's phone number and press Call, with waiting for the line to ring or the person to answer marked optional. in context

Cite this source record

APA

WarmTransfer. (2024, January 30). Cisco IP Phone 7800 Series Multiplatform Phones User Guide - Calls. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-7800-mpp-userguide-calls

BibTeX

@misc{warmtransfer-cisco-7800-mpp-userguide-calls,
  title  = {Cisco IP Phone 7800 Series Multiplatform Phones User Guide - Calls},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-7800-mpp-userguide-calls},
  note   = {Cisco Systems, accessed 2026-09-21}
}