Pressing Mute on a Cisco IP Phone 7800 Series Multiplatform phone mutes the call audio so the other person can't hear you, and pressing Mute again turns mute off.

Checked 2026-09-21

While you are on a call, you can mute the audio so that you can hear the other person, but they cannot hear you. Press Mute. Press Mute again to turn mute off.
Vendor
Cisco
Product
Cisco IP Phone 7800 Series with Multiplatform Firmware
Subsystem
audio
Deployment
multi-tenant
Region
not restricted
Release range
MPP firmware 11.3(1) through 12.0(4)
Checked
2026-09-21

Sources

Cite this note

APA

WarmTransfer. (2026, September 21). Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-mute-toggle. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-mute-toggle

BibTeX

@misc{warmtransfer-claim-webex-calling-desk-phone-user-guide-mute-toggle,
  title  = {Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-mute-toggle},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-mute-toggle},
  note   = {Source note webex-calling-desk-phone-user-guide-mute-toggle, checked 2026-09-21}
}

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