Set up contact transfers in Connect Customer

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/transfer.html

Published

unknown

Updated

unknown

Accessed

2026-09-07

HTTP status

200

License

Proprietary. (c) Amazon Web Services Inc. AWS Site Terms. No license notice printed in the fetched body.; no-redistribution; short excerpts and locators only

Claims citing this source

• A quick connect becomes usable only after it is added to a queue that is used in a flow and that queue is included in the routing profile of the agents who perform the transfer. fact in context
• Amazon Connect quick connects come in agent, queue and phone number types, and setting up an agent or queue transfer requires creating a flow of the matching Transfer to agent or Transfer to queue type and selecting it on the quick connect. fact in context

Cite this source record

APA

WarmTransfer. (2026, September 7). Set up contact transfers in Connect Customer. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-transfer-setup

BibTeX

@misc{warmtransfer-aws-connect-transfer-setup,
  title  = {Set up contact transfers in Connect Customer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-transfer-setup},
  note   = {Amazon Web Services, accessed 2026-09-07}
}