Source note · Amazon Connect contact flows and routing profiles
Amazon Connect quick connects come in agent, queue and phone number types, and setting up an agent or queue transfer requires creating a flow of the matching Transfer to agent or Transfer to queue type and selecting it on the quick connect.
Checked 2026-09-07
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- transfers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-07
- Checked
- 2026-09-07
Sources
- Set up contact transfers in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Section Overview of steps, numbered steps 1 to 3
Cite this note
APA
WarmTransfer. (2026, September 7). Amazon Connect contact flows and routing profiles: source note amazon-connect-flows-three-quick-connect-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flows-three-quick-connect-types
BibTeX
@misc{warmtransfer-claim-amazon-connect-flows-three-quick-connect-types,
title = {Amazon Connect contact flows and routing profiles: source note amazon-connect-flows-three-quick-connect-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flows-three-quick-connect-types},
note = {Source note amazon-connect-flows-three-quick-connect-types, checked 2026-09-07}
}