Claim record · Amazon Connect contact flows and routing profiles
A quick connect becomes usable only after it is added to a queue that is used in a flow and that queue is included in the routing profile of the agents who perform the transfer.
fact · verified 2026-09-07
- Vendor
- Amazon Web Services
- Product
- Amazon Connect Customer
- Subsystem
- transfers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-07
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-07
Sources
- Set up contact transfers in Connect Customer — Amazon Web Services · tier 2 current vendor documentation · Section Overview of steps, numbered steps 4 and 5
Cite this claim
APA
WarmTransfer. (2026, September 7). Amazon Connect contact flows and routing profiles: claim amazon-connect-flows-quick-connect-needs-queue. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-flows-quick-connect-needs-queue
BibTeX
@misc{warmtransfer-claim-amazon-connect-flows-quick-connect-needs-queue,
title = {Amazon Connect contact flows and routing profiles: claim amazon-connect-flows-quick-connect-needs-queue},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-flows-quick-connect-needs-queue},
note = {Claim amazon-connect-flows-quick-connect-needs-queue, verified 2026-09-07}
}